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Dispatcher - Intermodal

2 months ago

Jacksonville, United States Air Van, Full time
Job DescriptionJob Description

Dispatcher Responsibilities:

  • Manage Drivers daily.
  • Schedule and dispatch drivers and equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
  • Manage the route and status of drivers to coordinate and prioritize their schedule.
  • Provide drivers with information about orders, traffic, obstacles and requirements.
  • Manage drivers to ensure adherence to schedules, proper driving practices and a high level of customer service.
  • Enter data in computer system and maintain logs and records of calls, activities and other information.
  • Ensure all fleet members have proper licensure and up-to-date training.
  • Provide reports to management on budgeting and schedules.
  • Assist billing team with collection of ppwk for billing.
  • Assist in the recruitment of quality drivers into the fleet.
  • Comply with U.S. Department of Transport laws and regulations.
  • Analyze data to increase business operational efficiency.

 

Dispatcher Requirements:

  • Excellent leadership skills, including goal-setting, motivation and training.
  • Expert knowledge of best driving, delivery, vehicle maintenance and other industry practices.
  • Basic math and data analysis skills.
  • Familiarity with transportation scheduling and management software.
  • Ability to set and monitor a budget.
  • Good problem-solving, critical thinking and decision-making skills.
  • Exceptional organization, time management and multitasking abilities.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication.
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time.
  • Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances. 
  • Ability to relay information in a fast-paced environment.