F&B Bartender- Doubletree Hotel

3 weeks ago

North Charleston, United States Lowcountry Hotels Full time
Job DescriptionJob DescriptionThe purpose of the bartender is to assure the overall success of the hotel by meeting or exceeding the guest expectation for restaurant service. The Bartender must ensure guest satisfaction through Bar Area with cleanliness and attention to our guests needs.Essential Job Duties:
  • Ensure guest satisfaction through Bar Area cleanliness and attention to guests’ needs.
  • Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to hotel operational policies and standards to ensure guest comfort and satisfaction.
  • Completes all necessary side‐work as per restaurant schedule.
  • Knowledgeable about all menu items, their garnish, contents and preparation methods.
  • Answers guest’s questions regarding such with confidence and accuracy.
  • Is aware of all daily specials, soups, drinks, wines and “86” items.
  • Greets guests promptly at Bar or Table.
  • Utilizes suggestive selling techniques to increase check averages.
  • Takes order accurately and inputs into POS. Follows proper procedures in completing guest checks and submitting information to kitchen when food is ordered.
  • Check guest order prior to serving to insure that appearance, temperature and portions are correct.
  • Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guest’s needs are being met and to suggestively sell other items.
  • Pre‐busses and busses all Bar areas and tables as per restaurant standards and prepares for future customers.
  • Notifies manager of all food and beverage supplies needed to ensure efficient operation of bar and restaurant.
  • Has working knowledge of property and all facilities to respond to guest questions effectively.

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