Technical Writer
3 months ago
Job Description:
Provides all manufacturing related work instruction documentation to manufacturing operations. The technical writer is responsible to provide updates on all changes in process and methods as determined by the process or quality engineer. The technical writer creates/updates pictures, tools and assembly information when requested by the process or quality engineer. Works closely with the customer on NPI projects to develop work instructions for both temporary and final versions. Develops relationships with customers and operations to promote instructional and QA documents before full fledged production begins. Involved in projects to verify the accuracy of the work instructions. Any discrepancies should be addressed and documented to resolve the issue. The technical writer will maintain logs of changes for tractability, working closely with line leads and supervisors to make sure latest revisions are current to the factory floor. He/She is responsible for setting up shop floor routing and attached required work instructions, diagrams, and schematics to build configurations as required.
The Technical Writer is responsible to address the tickets (bugs) assigned to him/her according to the severity selected and agreed upon SLA.
The Technical Writer develops and publishes Instructions for assembly, process alerts, and user manuals using the agreed upon communication forms and formats. The Technical writer coordinates the release of new versions of documents to the shop floor and works with operations to ensure outdated documentation is removed from manufacturing when applicable.
The Technical Writer performs the following tasks:
Organizes information and completes writing assignments according to set formats and graphic standards while maintaining correct order, revisions, clarity, conciseness, terminology, and grammar.
Studies drawings, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, production sequence and detail.
Analyzes and interprets information/data to determine appropriate syntax, style, and grammatical usage. Information may be produced and/or presented on hard copy or electronic medium.
Participates in planning/coordination meetings to analyze and define customer specification, assembly and inspection requirements.
Gather and research technical information, including engineering and new product development information, for use in documentation activities.
Creates graphical images, flow charts, and diagrams for inclusion in documentation and coordinates with technical publication personnel or vendors to produce documentation.
Maintains configuration management of documents produced and review, edit, and proofread materials written by others, provides suggested revision.
Knowledge/Skills, and Abilities:
Written Communication; The selected applicant should be able to:
Write clearly and informatively concise, descriptive and instructive technical instructions in a timely manner.
Establish and manage relationships from document to document, within document content, or to other points of reference for information.
Manage reviews of procedures with multiple departments.
Expected Areas of Competence:
Able to explain quality system requirements in simple language • Knowledge of or ability to quickly learn the company’s quality system and processes.
Able to take action in solving problems and making decisions while exhibiting judgment and a realistic understanding of issues, able to use reason.
Demonstrated ability to communicate effectively (both oral and written) in a clear and concise manner.
Ability to establish relationships quickly with a broad range of constituents. Must possess a collaborative style to work effectively throughout the organization
Ability to withhold actions or speech in the absence of important information: deal with unresolved situations, ambiguity, frequent change, delays, or unexpected events.
Able to create positive energy and motivation.
Ability to work with various departments to obtain information needed to complete assigned projects.
Qualifications required:
Minimum of 3 years technical writing experience.
Excellent verbal and written communication skills.
Required, 2 year’s experience with Microsoft Word and Visio.
Detail oriented, motivated individual to join their team as a technical writer.
Technical terminology (computer hardware field)
Manufacturing and concrete business experience mapping out processes.
Qualifications strongly preferred:
Prefer 1 or 2 year technical writing experience working in manufacturing or electronics industry.
Experience with technical writing to support circuit board assembly, testing, and debug
ISO 9001 compliance understanding in support of Hardware Manufacturing
Experience with documentation such as SOPs in support of electronics testing and debugging.
Experience working in manufacturing, understanding of Bill Of Materials.
Education:
Bachelor’s degree in technical writing or communication. Related degree considered with combined professional technical writing experience. Advanced degree may be considered to offset some, not all, years of experience.
Company DescriptionMaterial In Motion is dedicated to serve its customers through a wide range of custom build services that address their needs and contribute to the ever-growing success of their operations.
We are proud of delivering the highest level of customer service in the toughest situations. Our core operation is around Contract Manufacturing and Custom Integration with a focus on growth and change management.
We built our company around flexibility and services procurement allowing us to very rapidly deliver custom solutions to our demanding and fast growing customer base in a very quick manner so that operations does not become a burden to the fast growth and development of our customer's business.Company DescriptionMaterial In Motion is dedicated to serve its customers through a wide range of custom build services that address their needs and contribute to the ever-growing success of their operations. \r
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We are proud of delivering the highest level of customer service in the toughest situations. Our core operation is around Contract Manufacturing and Custom Integration with a focus on growth and change management. \r
\r
We built our company around flexibility and services procurement allowing us to very rapidly deliver custom solutions to our demanding and fast growing customer base in a very quick manner so that operations does not become a burden to the fast growth and development of our customer's business.
