Freight Agent
2 months ago
Westmont, United States
Stronghold Freight Corp
Full time
Job DescriptionJob DescriptionThe ideal candidate will have their own customers and be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. We pay our agents up to 80% of the gross margin uncapped.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Develop transportation strategies for customers
- Oversee day-to-day operations "Cradle to Grave"
- Prospecting and procuring new clients
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers' accounts
Qualifications
- 5+ years of experience in logistics industry
- 3+ years of experience in freight brokerage
- 3+ years of customer acquisition and sales experience
- Experience with Transportation Management Systems (TMS)
- Previous account management experience
- Articulate and well accustomed to a client facing role
- Willingness and ability to travel
