Recruitment and Engagement Coordinator

Visiting Angels O’Fallon is a trusted non-medical provider of home services in St. Charles, St. Louis, Lincoln, Warren, and Franklin counties. We strive to educate, support, and provide resources needed to deliver the best care possible to families so their loved ones can remain independent in their own homes.

Visiting Angels Westplex places a focus on appreciating and recognizing our employees. We have even been voted and employer of choice for 2024 by Home Care Pulse. This award is an honor and speaks to our commitment to our employees’ development and well-being.

Purpose of This Position:

You will be responsible for recruitment, retention, and some marketing activities. These responsibilities will include social media branding and the development and implementation of a progressive and evolving recruitment and retention plan.

Essential Functions of the Role:

• Develop a Recruitment and Retention Action Plan by assessing staffing needs, utilizing turnover data, encouraging team feedback, and planning for future business demands
• Actively source quality caregiver candidates and work collaboratively to establish core competencies/characteristics of quality caregivers
• Conduct compensation analysis surveys to evaluate wage and benefit offerings to maintain Employer of Choice status
• Maintain professionalism as a brand ambassador
• Utilize existing collateral materials and develop pertinent resources to promote retention and a positive company culture
• Create educational opportunities for caregivers to promote professional growth
• Develop and maintain company online/social media presence and utilize platform for recruitment, retention, and marketing purposes
• Evaluate local advertising options (real estate signage, banners, local publications, etc.) as well as recruitment and/or retention campaigns to promote caring careers and support/encourage current caregivers
• Screen and interview prospective caregiver candidates
• Evaluate and update screening and interview processes as necessary
• Adhere to recruitment, selection, and hiring policies and procedures
• Prepare new employee files and complete new employee paperwork
• Schedule, host, and facilitate new caregiver orientation
• Collaborate with office team to ensure a smooth 90 day transition for new caregivers (utilize this time to identify additional educational/training opportunities)
• Plan, organize, and coordinate events to recognize and celebrate caregiver compliments, birthdays, anniversaries, holidays, business success, etc...
• Conduct weekly office meetings to discuss recruitment efforts/results, caregiver prospects, and current roster
• Adhere to budget allowances and collaborate with Director prior to new program implementation
• Maintain absolute confidentiality of all employee and client information
• Must be on call one week per month (additional bonus for on call week) – on call phone is provided for answering phone calls and texts outside of office hours
• Additional tasks as discussed and needed

What You Need to Be Successful:

• Bachelor’s in Business, Communications, Human Resources, or comparable
• combination of education and experience
• Experience and ease with public speaking and presentations
• Ability to collaborate in a team environment
• Ability to maintain a results-oriented outlook
• Communication, active-listening, deductive-reasoning, and relationship-building skills
• Capacity to plan, organize, prioritize, integrate, delegate, and accurately complete work
• activities within specific deadlines while managing interruptions
• Work independently and proactively with minimum direction and supervision
• Potential to generate goodwill for the agency with applicants, prospects, clients, client
• families, and referral sources
• Demonstrate a strong commitment to client service excellence and caring for caregivers
• Must be able to lawfully work in the U.S.

Why You Will Love Working With Us:

• Employer contributed Health/Dental/Vision
• 401K
• 401K Match
• Performance based bonuses
• Employee Assistance Program
• PTO
• Life Insurance
• Collaborative Environment

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