Retail Customer Relations Representative

1 month ago

Garden City, United States Akalade Inc Full time
Job DescriptionJob Description

Join our team and build a rewarding career in sales

We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This position offers an opportunity to develop your product expertise and build a successful career in a fast-paced retail environment.

Responsibilities:

  • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience.
  • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences.
  • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions.
  • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales.

Qualifications:

  • Proven ability to build rapport and connect with customers in a professional and friendly manner.
  • Excellent communication and active listening skills.
  • Strong desire to learn and develop comprehensive product knowledge.
  • Ability to prioritize tasks, manage time effectively, and achieve sales goals.

We Offer:

  • Competitive salary and benefits package.
  • Opportunity for professional growth and development.
  • Dynamic and positive work environment.

If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply

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