Customer Service Representative

2 weeks ago

Coon Rapids, United States Kelly Services Full time
Job DescriptionJob Description

Looking for meaningful work helping others in a call center environment? Kelly is hiring Customer Service Representatives for a premier healthcare employer in Coon Rapids, MN. Do good work and make a difference in your community

 

Customer Service Representative Overview:

  • Pay: $20.88/hour
  • Must be able to work an 8-hour schedule between 7:00am – 8:00pm, including weekends. You will have two consecutive days off per work week.
  • Paid training for the first 8 weeks is from 8:00am- 4:30pm, Mon-Fri. After training, your regular schedule will be assigned and may include weekends.
  • Temporary to permanent opportunities after approximately 3 months, with full benefits once hired permanent.
  • Professional and fun work environment with sit/stand desks

 

Your customer service duties will include:

  • Patient scheduling and phone support with an emphasis on customer service.
  • Assist patients, clinical professionals and the general public in a high-volume call center environment.
  • Ensure data entries are accurate and complete.
  • Problem-solve while showing empathy.
  • Communicate well in straight-forward situations.

 

These customer service roles would be a great fit if you have:

  • High School Diploma or GED preferred.
  • Call center customer service skills
  • Exceptional communication skills.
  • 1+ years of phone-based customer service experience.
  • Proficient computer and typing skills.

 

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work.

Company DescriptionSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.Company DescriptionSince inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.

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