Bilingual Dispatcher
4 months ago
Hyattsville, United States
Express Employment Professionals - Columbia (Balt.Wash.Corridor), MD
Full time
Job DescriptionJob DescriptionExpress Employment is currently recruiting for a Bilingual Clerk
*Resume is required* *Must Be Proficient in Speaking & Writing BOTH English and Spanish* *This is a Dispatcher & Clerk Position*
Schedule:
Monday-Friday 7:00am to 5:00pm (6pm or 7pm as needed during busiest season)
**MUST BE ABLE TO WORK WEEKENDS AS NEEDED**
Job Description:
- Scheduling and dispatching drivers, vehicles or deliveries to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Relaying information such as work orders or other messages to and from drivers and crew
- Using telephones, two-way radios or text messages to contact employees or emergency personnel
- Speaking with supervisors or customers to resolve problems, requests for services or equipment
- Preparing daily work such as schedules
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Data entry and computer tasks as assigned
- Use of two-way radio to communicate effectively with delivery drivers and crew
- Use of multi-line phone system to communicate with clients and customers
Qualifications:
- Ability to speak and write in both Spanish and English
- Previous experience in administrative and clerical work
- Knowledge of common office practices
- Customer Service and Communication skills
- Computer skills: Microsoft Office Suite and similar
- Strong leadership qualities
- Ability to work under pressure
- Sense of urgency and organization
- Flexible schedule availability
- Previous experience as a Dispatcher