Desktop Support
2 months ago
Duration
6
Duration Unit
Month(s) Contract to hire
Req Description
Description
Same type of position providing hands on desktop support for users both in a production envrionment as well as office environment. The Carlisle, PA location will be looking for a more junior technician that is comfortable working with Macintosh OS as well. Carlisle has a total team size of 4 people so this person can be more junior and learn from the team.
Enterprise Req Skills
Windows 10,Support,Desktop,Active directory,Hardware,printer support,Mac,Office 365,Mobile,Sccm,powershell,Windows,Imaging,Troubleshooting hardware
Job Title
desktop support specialist
Top Skills Details
1) Windows Based Env - Teams/MS Office/Active Directory/SCCM - for deployments, imaging, pushing software updates
1B) The 2nd role requires less overall stand alone experience and is looking for someone with Macintosh OS support.
2) Hardware and software troubleshooting - Printers/Faxes/peripheral devices. Use Xerox & Zebra printers on production floor
3) Asset Management at the site and experience with some mobile device management and troubleshooting of cell phones.
Worksite Address
Carlisle,Pennsylvania,United States,17057
HOURS: Overnight shift 6P-4:30A WEDNESDAY- SATURDAY
Additional Information
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
TEKsystems has 2 openings for Desktop Support technicians working within a production based environment.
EVP
Contract to hire within a company that is continuing to grow.
Work Environment
70% Production Warehouse floor and 30% office and administrative support
Additional Skills Tags
Windows,Imaging,Troubleshooting hardware
Additional Skills & Qualifications
- Sole point of contact for IT needs
- Strong networking knowledge of basic server/network set ups
- Hardware/Software troubleshooting
a) They have warranties for most devices so no assembly or tear down, but need to troubleshoot and repair.
- SCCM for imaging devices including deploying images and software updates and potentially even experience creating images from scratch
- Mobile Device Management
- Asset Management
- Powershell experience is a HUGE plus
- Attention to detail as will be sole POC at the plant
Business Qualification
Impact to the Internal/External Customer
Interview Information
2 Step process. 1) With hiring managers via Teams 2) In person interview with local HR and General Manager of facility
Why is Position Open?
Business Challenge
has continued to grow their logistics and manufacturing capacity thru the pandemic and these 2 facilities support Apple and Dell.
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