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Floor Technician
4 months ago
At Velociti Floor Technicians are responsible for the overall floor maintenance of hard surfaces and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public places such as break rooms.
Success Criteria
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Maintain clean work area
- Follow all company procedures, policies, and rules
- Take direction and respond to supervision
- Communicate professionally with the lead, supervisor, co-workers, managers, and customers.
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems and the environment
- Instilling trust
Critical Areas of Collaboration and Influence
- A solid commitment to the guest experience
- Always remember safety first
- Build respectful relationships with all teammates and guests
- Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
- Coordinate activities with other internal departments
- Participate in team meetings
Ideal Candidate Experience
- High School diploma or equivalent education.
- Minimum 2 years’ experience in floor care.
- Knowledge of how to strip, wax, and burnish floors with minimal to no assistance.
- Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
- Janitorial or laborer experience in a facility setting is preferred.
- Must be a team player and committed to working in a quality environment.
- Demonstrates exceptional customer service skills.
Key Accountabilities
- Perform preventative maintenance checks on all equipment before use
- Before beginning work, secure the work area and post safety notices for other space users.
- Floors care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells.
- Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
- Routine restroom cleaning
- Routine office and break room cleaning
- Maintenance of floor care equipment
Benefits
- Competitive hourly wage
- $20.50/hr. after 90 days
- $21.00/hr. after 1 year
- All increases are subject to performance
- 5 days PTO after 1 year
- 6 Paid Holidays
- Accrued sick leave (3.33 hours per month/48 hours credited January 1st each year)
- Medical, dental, vision, and more
Physical Demands & Work Environment
- To perform the necessary functions and tasks of the job, you are required to: Stand 33%, Walk >66%, Sit