Fron Counter Assistant

Job DescriptionJob Description

We are seeking a Customer Representative.

This position will be responsible for greeting customers, handling inbound phone calls and internet appointment leads. This position is also responsible for communication with vendors and other employees.

Immediate Opening Available

Job Responsibilities:

• Receive inbound calls and internet leads; follow up with clients in a prompt, courteous manner
• Obtain customer information and keep accurate database.
• Set customer appointments with the focus that all are prospective long-term customers.
• Must ask open-ended questions and thoroughly document customer requests/concerns for technician work orders
• Learning and understanding basic automotive mechanics in order to build accurate repair and maintenance estimates
• Handle minor customer concerns in a courteous and effective manner
• Assist the Service Manager in their daily responsibilities as applicable

Successful applicants will have high energy and be capable of maintaining their composure in an organized, fast-paced environment. This position is filled with the opportunity of training to become a service advisor/manager; assistants must be organized, quick thinking and solution-focused.

Job Type: Full-time

Salary: $16.00 - $22.00 per hour

Expected hours: 45 per week

Benefits:

 

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

 

Schedule:

 

• 8 hour shift
• Day shift
• Monday to Friday

Company DescriptionPro Automotive opened its first location in Dudley, Massachusetts in early 2013. The Owner and Chief Operator, Jason Rousseau has worked in the automotive repair industry for just over 20 years. Recently, Jason opened Pro Automotive’s second full car care center in Webster, Massachusetts. Jason’s deep interest in “hands on” work began in his parents’ garage with small engine repair such as lawnmower and bike repairs. Jason’s interest in cars rapidly grew. He attended Bay Path Regional Vocational Technical School as a post graduate student while working full time in a local auto repair shop. Jason has gone on to become the area’s best known Automotive Technician for his highly skilled and talented diagnostic intelligence.

You can look forward to the following outstanding and special client services when choosing Pro Automotive for your vehicle and Fleet repairs.Company DescriptionPro Automotive opened its first location in Dudley, Massachusetts in early 2013. The Owner and Chief Operator, Jason Rousseau has worked in the automotive repair industry for just over 20 years. Recently, Jason opened Pro Automotive’s second full car care center in Webster, Massachusetts. Jason’s deep interest in “hands on” work began in his parents’ garage with small engine repair such as lawnmower and bike repairs. Jason’s interest in cars rapidly grew. He attended Bay Path Regional Vocational Technical School as a post graduate student while working full time in a local auto repair shop. Jason has gone on to become the area’s best known Automotive Technician for his highly skilled and talented diagnostic intelligence.\r
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You can look forward to the following outstanding and special client services when choosing Pro Automotive for your vehicle and Fleet repairs.

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