Lead Host

Modena Ristorante is a premium casual Italian restaurant located in the outskirts of downtown Marietta. We are looking for enthusiastic people to join our team. As a host, you will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Responsibilities:

• Welcome guests in a warm and friendly manner
• Manage the reservations system to effectively accommodate a high volume of guests
• Responsible for answering phones and taking reservations
• Ascertains their dining/lodging needs
• Seats guests and manage the seating chart
• Monitors restaurant activity to determine seating and dining flow
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner
• Performs opening and closing duties, as needed
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships
• Responsible to take the to-go orders via phone, check orders for accuracy and process the check for the customer

Qualifications:

• 2 years of experience in a customer service role
• Experience as a host in a restaurant preferable
• High school diploma.
• A positive attitude and ability to work well under pressure
• Ability to read and speak English proficiently
• Part-Time and Full-Time applicants are encouraged to apply