EAP Licensed Clinician

1 week ago

Grand Forks, United States Espyr Full time
Job DescriptionJob DescriptionAbout Espyr
Espyr® empowers organizations to go beyond traditional support and offer their people comprehensive well-being solutions to increase engagement, boost productivity, and enhance workplace culture. Our mission is to enable people and organizations to achieve their full potential by providing immediate, customizable behavioral and mental health solutions. We enable our clients to support their members with health coaching, counseling, leadership programs, and more – available in-person or virtually, leading to higher engagement, reduced healthcare costs, and happier employees.

Position Summary:
As a Licensed Clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization. This position will support two sites, one in Grand Forks, and the other in Pembina, ND. One home site will be assigned depending on the candidates location; you will be expected to travel to the secondary site twice a month. The expected commitment is 20-hours per week.

Responsibilities:
  • Consistently provide exceptional and proactive services as a Licensed Clinician, ensuring smooth integration with Espyr operations and accounts.
  • Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
  • Make referrals to treatment services where appropriate ensuring a satisfactory client experience with the transition from EAP services to treatment services.
  • Refer to community resources as needed to support clients’ well-being and mental health.
  • Comply with all Clinical and Professional protocols, processes, and Espyr policies.
  • Understand the scope of EAP services and as needed communicate that scope to external parties including clients, managers, and other support staff.
  • Consult with Espyr supervisors concerning clinical case staffing and high-risk cases.
  • Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Espyr policies and practices.
  • Create and manage productive and positive working relationships with local points of contact.
  • Display excellent teamwork, communication, and collaboration with the account manager and other Espyr staff.
  • Work in collaboration with other internal and external stakeholders always displaying professionalism.
  • Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement, and optimization services to meet the client’s specific needs.
  • Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
  • Maintains security of area/materials/ private information. This includes both physical/virtual storage and filing.
  • Maintain a professional demeanor with customers and co-workers to represent Espyr’s values and standards.
  • Perform daily duties, and undertake, and complete related projects in the area of expertise with minimal supervision.
  • Additional related projects/tasks/duties as assigned by the position’s manager.

Requirements:

  • An active, unrestricted Independent North Dakota License in the behavioral healthcare field (i.e. LCSW, LPC, LMFT).
  • Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
  • Two or more years professional experience in the EAP/mental health/substance abuse/behavioral health field.
  • Ability to pass a federal security clearance for a non-sensitive/high risk public trust position.
  • Includes fingerprinting and a background investigation that covers a seven-year investigative scope.
  • Cultural competency in working with law enforcement clients is preferred.

Benefits:

  • Paid Time Off
  • CEU Reimbursement
D/V/F/M EOE

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