Customer Service Representative

2 weeks ago

Thornton, United States Lakeshore Talent Full time $25
Job DescriptionJob Description

Lakeshore Talent is partnering with a reputable manufacturing company in their efforts to find a dedicated and personable customer service representative to join their team. This representative will assists customers with ordering product, providing technical information, and resolving problems. This is an onsite, contract-to-hire opportunity in Thornton, Colorado, paying $25/hr.
 

Position Overview: The ideal candidate will be passionate about delivering exceptional customer service, resolving inquiries efficiently, and ensuring customer satisfaction. This role requires excellent communication skills, empathy, and the ability to work well under pressure.

Key Responsibilities:

  • Respond promptly to customer inquiries and technical questions via phone, email, and live chat in a professional, timely, and courteous manner.
  • Identify customer needs, clarify information, and provide accurate solutions and recommendations.
  • Accept and fill orders via phone, fax, online, and in person.
  • Maintain and communicate customer information within the databases' including Salesforce and Dynamics GP
  • Handle and resolve customer complaints, escalating issues when necessary to ensure swift resolution.
  • Maintain a high level of product and service knowledge to effectively address customer queries and concerns.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Collaborate with other departments to ensure seamless customer experiences and effective problem resolution.
  • Keep detailed records of customer interactions and transactions, recording details of inquiries, complaints, and actions taken.
  • Contribute to the continuous improvement of processes and procedures to enhance the overall customer experience.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Proven experience in customer service or a related field, minimum of 2 years experience
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in challenging situations.
  • Proficiency in Microsoft Office, Salesforce, and adobe
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.
  • A genuine passion for helping others and delivering exceptional customer experiences.
Company DescriptionSince​ ​1995,​ ​Lakeshore​ ​has​ ​provided​ ​Staffing,​ ​Recruiting​ ​and​ ​Payrolling​ ​services​ ​to employers​ ​in​ ​Denver​ ​and​ ​Chicago​ ​across​ ​multiple​ ​industries​. We​ ​are​ ​committed​ ​to​ ​achieving​ ​success by​ ​matching​ ​top​ ​talent​ ​with​ ​the​ ​right​ ​opportunities.​ In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.Company DescriptionSince​ ​1995,​ ​Lakeshore​ ​has​ ​provided​ ​Staffing,​ ​Recruiting​ ​and​ ​Payrolling​ ​services​ ​to employers​ ​in​ ​Denver​ ​and​ ​Chicago​ ​across​ ​multiple​ ​industries​. We​ ​are​ ​committed​ ​to​ ​achieving​ ​success by​ ​matching​ ​top​ ​talent​ ​with​ ​the​ ​right​ ​opportunities.​ In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.

  • Customer Service Representative

    2 months ago

    Thornton, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 7540 York St, Denver, Colorado 80229 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    6 days ago

    Thornton, United States HR Advantage Group Full time

    Leading international textiles manufacturer is seeking a Customer Service Representative.WHAT WE DO As one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Shne (known as AMANN Group) is a worldwide operating manufacturer of industrial sewing threads...

  • Customer Service Representative

    1 week ago

    Thornton, United States AMANN Group Full time

    Leading international textiles manufacturer is seeking a Customer Service Representative.WHAT WE DOAs one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Söhne (known as AMANN Group) is a worldwide operating manufacturer of industrial sewing threads...

  • Customer Service Representative

    1 week ago

    Thornton, United States AMANN Group Full time

    Leading international textiles manufacturer is seeking a Customer Service Representative.WHAT WE DOAs one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Söhne (known as AMANN Group) is a worldwide operating manufacturer of industrial sewing threads...

  • Bilingual Customer Service Representative

    2 weeks ago

    Thornton, United States AMANN Group Full time

    Leading international textiles manufacturer is seeking a Bilingual Customer Service Representative.WHAT WE DOAs one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Söhne (known as AMANN Group) is a worldwide operating manufacturer of industrial...

  • Bilingual Customer Service Representative

    2 weeks ago

    Thornton, United States AMANN Group Full time

    Leading international textiles manufacturer is seeking a Bilingual Customer Service Representative.WHAT WE DOAs one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Söhne (known as AMANN Group) is a worldwide operating manufacturer of industrial...

  • Customer Service Representative

    7 days ago

    Thornton, Colorado, United States UMC Health System Full time

    Job Summary:We are seeking a highly skilled Customer Service Advocate to join our team at UMC Health System. As a key member of our staff, you will be responsible for providing exceptional customer service to patients through various communication channels.Key Responsibilities:Interact with Patients: Engage with patients in person, over the phone, and online...

  • Construction Customer Care Representative

    3 weeks ago

    Thornton, United States Toll Brothers Full time

    Toll Brothers, America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Thornton, Colorado. What is the opportunity? The Customer Care Representative works closely with home Customer Care, Representative, Construction, Customer Service, Retail

  • Customer Service Representative

    4 days ago

    Thornton, Colorado, United States Tapestry Full time

    Job Title: Senior Sales AssociateJob Summary:The Senior Sales Associate will be responsible for delivering exceptional customer service and driving sales growth in our luxury goods store. This individual will be a key member of our sales team, working closely with customers to understand their needs and preferences, and providing personalized recommendations...

  • Patient Service Representative

    2 weeks ago

    Thornton, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location.This is a full time position M-F Duties and ResponsibilitiesSchedule Patients for Diagnostic Exams and ProceduresAssist with Authorization and VerificationsChecking In / Out PatientsAnswering...

  • Patient Service Representative

    3 months ago

    Thornton, United States Touchstone Medical Imaging Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location.This is a full time position M-FDuties and Responsibilities• Schedule Patients for Diagnostic Exams and Procedures• Assist with Authorization and Verifications• Checking In / Out...

  • Member Service Representative or Senior

    5 months ago

    Thornton, United States Ent Credit Union Full time

    The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and profe Member Service, Representative, Senior, Customer Service, Accounting, High School, Retail

  • Customer Service CLUB Sales Outfitter

    3 months ago

    Thornton, United States Bass Pro Shops Full time

    Pay Range: $ - $ POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales,...

  • Customer Service Specialist

    4 days ago

    Thornton, Colorado, United States Bass Pro Shops Full time

    Job SummaryThe Sales Outfitter - Customer Experience Expert will provide world-class customer service to our guests while presenting customers with the benefits of becoming a CLUB member. This role will be the product expert, executing account servicing and other CLUB processes to include acquiring and activating new members, sales, customer experience, peer...

  • Cashier/Customer Service

    3 months ago

    Thornton, United States Daveco Beer Wine & Spirits Full time $13

    Job SummaryOperates cash register to accept payment for merchandise or services. Makes accurate change, as required.General AccountabilitiesReceives legal tender as payment for merchandise or services and makes an accurate change, as required, in accordance with the department's policies and procedures.Alerts lead cashiers when in need of a change so...

  • Customer Service Assistant

    3 months ago

    Thornton, United States SPAR International Full time

    **REF2830 - Customer Service Assistant** **SPAR Thornton** **Job Reference: REF2830** Date Published: 26/11/2021 **Job Description:** We are currently recruiting for a Customer Service Assistant (20 hours) within our SPAR Thornton store, located 49 Main Street, Thornton, KY1 4AG Our Customer Service Assistants deliver a positive shopping experience to our...

  • Retail Sales Representative

    2 days ago

    Thornton, Colorado, United States kite Full time

    Job OverviewWe are seeking a highly motivated and personable Sales Representative to join our team at kite. As a Sales Representative, you will be responsible for building brand awareness and customer loyalty for a Fortune 500 company in a retail store setting.Key ResponsibilitiesRepresent the brand of a Fortune 500 company in a retail store environment,...

  • Customer Service Specialist

    4 weeks ago

    Thornton, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Specialist

    4 weeks ago

    Thornton, Colorado, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Associate

    7 days ago

    Thornton, Colorado, United States COLORADO WHOLESALE LANDSCAPE SUPPLY Full time

    Join Our Team as a Customer Service AssociateWe are looking for a committed individual to become part of our workforce and deliver outstanding customer support in our retail environment. As a Customer Service Associate, you will be instrumental in guiding customers, suggesting products, and contributing to sales growth. Your friendly demeanor and effective...