Medical Records Receptionist

3 weeks ago


San Bernardino, United States Young's Orthopedics Full time
Job DescriptionJob Description

The Medical Records Receptionist is responsible for managing the front desk operations and maintaining accurate and confidential medical records. This role requires excellent customer service skills, attention to detail, and the ability to handle multiple tasks efficiently. The ideal candidate will be the first point of contact for patients and visitors and will ensure the smooth operation of the office by coordinating administrative activities.

Key Responsibilities:

  • Greet patients and visitors in a professional and friendly manner.
  • Answer and direct phone calls, taking messages as necessary.
  • Schedule and confirm patient appointments, coordinating with other staff members.
  • Maintain and organize electronic and paper medical records, ensuring accuracy and confidentiality.
  • Verify patient insurance information and update records accordingly.
  • Assist patients with completing necessary forms and documents.
  • Process medical record requests and ensure compliance with HIPAA regulations.
  • Handle incoming and outgoing mail, faxes, and emails.
  • Coordinate with the billing department to ensure accurate patient billing and insurance claims.
  • Assist with general office duties such as filing, scanning, and photocopying.
  • Manage office supplies inventory and place orders as needed.
  • Perform other administrative tasks as assigned by the office manager or other senior staff.
Company DescriptionYoung's Orthopedics, Inc. is a small, dedicated team committed to providing high-quality prosthetic and orthotic care to our community. As we transition to a more corporate setting, we seek a motivated and organized Medical Records Receptionist to join our team and support our administrative functions.Company DescriptionYoung's Orthopedics, Inc. is a small, dedicated team committed to providing high-quality prosthetic and orthotic care to our community. As we transition to a more corporate setting, we seek a motivated and organized Medical Records Receptionist to join our team and support our administrative functions.

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