Universal Representative II

2 weeks ago


Washington, United States Government Printing Office FCU Full time
Job DescriptionJob Description

The Universal Representative II provides exceptional member service through a variety of member service functions including processing account and loan transactions. This role proactively cross-sells the Credit Union's services. In addition, responds to questions, provides information upon request from members (phone calls and emails) and engages so they understand and utilize the available products and services. Other duties include assisting with end of day balancing, processing atm deposits, and verifying cash totals. This role may be required to: balance the ATM and vault, open and close the branch, and occasionally work remotely. This is an essential role.



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