Material Handler

Job DescriptionJob Description

HABITAT FOR HUMANITY VISION AND MISSION

The vision of Habitat for Humanity is a world where everyone has a decent place to live. The mission statement is: “Seeking to put God’s love into action, Habitat for Humanity bring people together to build homes, community, and hope” This mission is accomplished primarily through volunteer labor and donations of money and materials, to build and rehabilitate houses for families in need of affordable housing. It is meant to be a hand-up, not a hand-out, in that the new homeowner is asked to spend a significant number of hours working on his or her new home and will be asked to repay a loan for the cost of the home.

ABOUT DUPAGE & CHICAGO SOUTH SUBURBS HABITAT FOR HUMANITY

The DuPage affiliate of Habitat for Humanity (DHFH) was established in 1995 to provide decent housing to those in need who either reside or work in DuPage County, Illinois. Headquartered in Wheaton, IL, the affiliate has served over 110 families since its inception and has plans to grow in capacity to serve over 40 additional families per year.

DHFH operates under the umbrella of HFHI, but is solely responsible for funding its operation, choosing partner families, constructing, or rehabbing homes and ensuring the success of its partner families in DuPage County.

In March of 2020, Chicago South Suburbs (CSS) affiliate merged with DuPage Habitat for Humanity. Since then, both affiliates have been working in tandem to provide affordable housing for Chicago South Suburban families.

Position Summary

The Material Handler plays a vital role in ensuring the smooth operation of our organization's warehouse and e-commerce processes. This position involves maintaining an organized and safe warehouse environment, preparing items for sale, managing inventory, and facilitating e-commerce sales. Attention to detail, a commitment to safety, and the ability to contribute to a seamless customer experience are key aspects of this role.

ESSENTIAL FUNCTIONS

Maintaining an organized and efficient warehouse space prioritizing safety.

Attaching pictures of all inventory items that are to be sold online. Pictures need to be of high quality and with consistent aesthetics (backdrop) for continuity on the ReStore e-commerce platform.

Prepping items to be “retail ready” prior to leaving the warehouse, whether by online sale or allocation. This includes but is not limited to all items being clean, functional, and prepped for maximum sales value. Items are to be priced and barcoded per the direction of the Warehouse Manager.

E-Commerce sales – Confirm all e-commerce sales sourced from warehouse. Prepare items for customer pick-up and communicate with customer if necessary.

Residential Donation – Greet all customers at warehouse donation drop-off. Prep all donated items for sale (retail ready), and process through Thrift Cart inventory management system.

Forklift Certified preferred.

Ability to drive a 16ft box truck preferred.

QUALIFICATIONS & SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Education:

High School Diploma or Equivalent: A high school diploma or GED is typically the minimum educational requirement for a Warehouse Associate position.

Experience:

Prior Warehouse Experience: Previous experience working in a warehouse or similar setting is often preferred. This experience can provide candidates with knowledge of warehouse operations, safety protocols, and inventory management.

Forklift Certification: While not always mandatory, having a forklift certification or the ability to obtain one is a valuable asset for this role, especially if the job involves operating a forklift.

E-Commerce Experience: Experience with e-commerce platforms and online sales processes, including product imaging and listing, can be advantageous if the role includes e-commerce responsibilities.

Driving Experience: If the job requires the ability to drive a 16ft box truck, candidates with a valid driver's license and relevant driving experience are preferred.

Customer Service Skills: Strong customer service skills and the ability to interact with customers in a friendly and helpful manner are essential, especially when dealing with residential donations and e-commerce customer inquiries.

Physical Fitness: This role may involve lifting, moving, and handling heavy items, so physical fitness and the ability to perform manual labor may be necessary.

COMPENSATION & BENEFITS

DuPage Habitat offers a competitive benefit package including medical, dental, vision, life, short term disability, 403(b) and a generous paid time off package.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The job duties listed in this job description may not be inclusive of all requirements of this position; other duties may be assigned

Company DescriptionHabitat for Humanity is an international organization serving over 1 million people annually around the world. It is an federated network of locally run affiliates each with its own volunteer Board of Directors and staff. DuPage Habitat is one of 8 affiliates in the Chicagoland area. Habitat for Humanity has been named Brand of the Year in the social services nonprofit category based on the 2016 Harris Poll EquiTrend® Equity Score. This is the second consecutive year the global nonprofit has been recognized for its strength in brand equity. In addition, Habitat for Humanity earned the distinction of being named the Most Loved and Most Trusted brand within its category this year.

DuPage Habitat for Humanity is a locally run affiliate of Habitat for Humanity International, a nonprofit, ecumenical Christian housing organization. Habitat for Humanity "Seeking to put God's love into action, Habitat brings people together to build homes, community and hope. Our vision is "A world where everyone has a decent place to live."

DHFH introduced first ReStore in a facility located in Addison in 2011 and is currently in the top 5% of performance for ReStores nationally. In late 2018, the Aurora ReStore started to integrate into DHFH operations as well. In 2019, we began to partner with Chicago South Suburbs Habitat for Humanity. The ReStore is staffed with a combination of paid employees and volunteers.Company DescriptionHabitat for Humanity is an international organization serving over 1 million people annually around the world. It is an federated network of locally run affiliates each with its own volunteer Board of Directors and staff. DuPage Habitat is one of 8 affiliates in the Chicagoland area. Habitat for Humanity has been named Brand of the Year in the social services nonprofit category based on the 2016 Harris Poll EquiTrend® Equity Score. This is the second consecutive year the global nonprofit has been recognized for its strength in brand equity. In addition, Habitat for Humanity earned the distinction of being named the Most Loved and Most Trusted brand within its category this year. \r
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DuPage Habitat for Humanity is a locally run affiliate of Habitat for Humanity International, a nonprofit, ecumenical Christian housing organization. Habitat for Humanity "Seeking to put God's love into action, Habitat brings people together to build homes, community and hope. Our vision is "A world where everyone has a decent place to live." \r
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DHFH introduced first ReStore in a facility located in Addison in 2011 and is currently in the top 5% of performance for ReStores nationally. In late 2018, the Aurora ReStore started to integrate into DHFH operations as well. In 2019, we began to partner with Chicago South Suburbs Habitat for Humanity. The ReStore is staffed with a combination of paid employees and volunteers.

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