Patient Services Representative
4 weeks ago
We are seeking a reliable and experienced Medical and Dental Patient Service Representative (PSR) to become a part of our clinical care team in the city of Riverside, CA
The PSR reports directly to the Site-Manager and is responsible for providing pleasant customer service while interviewing, screening and assisting patients with issues and concerns; such as but not limited to completing applications, determining their ability to pay, assessing insurance needs and enrolling them with the appropriate insurance/plan provider(s).
KEY TASKS & RESPONSIBILITIES
- Provides health insurance benefit information and assists patients and families in applying for health insurance benefits.
- Conduct a confidential interview with patients and families to compile information on financial standings against current Federal Poverty Guidelines (FPG) for eligibility in applying for Sliding Fee Scale (SFS) program.
- Registers patients by verifying that patient’s record is up to date and accurate. Makes appropriate changes in electronic medical record.
- Informs patients and families of services provided by CHSI.
- Collects payment from patients, applies payments and adjustments to patient account(s) and reconciles daily cash reports.
QUALIFICATIONS
EDUCATION AND EXPERIENCE
- High School Diploma or GED required
- Associate’s degree (A.A.) or equivalent from two-year college or technical school
- Behavioral Health experience preferred
- Two (2) or more year’s related experience and/or training; OR equivalent combination of education and experience.
- Certified Enrollment Counselor (CEC) required (within 90 days of hire dependent on training availability)
- Experience working in a healthcare/hospital setting. Experience in FQHC business office highly preferred.
CHSI focuses on providing high quality and compassionate medical, dental, women’s health, behavioral health, and vision care services to those who are under-served, uninsured, or under-insured.
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Bloomington Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC). The mission of CHSI is not to compete with other clinics that provide healthcare services, but to serve the indigent population and meet their healthcare needs.Company DescriptionCommunity Health Systems, Inc (CHSI) is a Federally Qualified Health Center (FQHC) and Non-Profit 501 (C)(3), operating six community health centers in the tri-county area of: San Bernardino, Riverside, and San Diego. \r
CHSI focuses on providing high quality and compassionate medical, dental, women’s health, behavioral health, and vision care services to those who are under-served, uninsured, or under-insured. \r
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Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Bloomington Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC). The mission of CHSI is not to compete with other clinics that provide healthcare services, but to serve the indigent population and meet their healthcare needs.
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