Passenger Assistance Agent at Kona International Airport
2 months ago
G2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent/Wheelchair Agent operations at Kona Airport (KOA)
Title: Passenger Assistance Agent/Wheelchair Agent
Pay Rate: $16.00
Shift: All
The Passenger Assistance Agent is responsible for meeting inbound and outbound flights to provide services for passengers needing special assistance with wheelchairs and aisle chairs.
Duties
· Provide Special assistance to passengers, as requested
· Provide general information and directions to passengers
· Meet inbound arrivals as requested to provide exceptional services (courtesy chairs, walk assistance through the terminal)
· Utilize appropriate communications channels and maintain records, reports, and files as required
· Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
· Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
· Miscellaneous duties as assigned
Required Skills for the position:
· Must be 18 years or older
· Must submit to and pass a drug screen and background check
· Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
· Must have a reliable mode of communication and transportation
Language Skills:
· Ability to communicate effectively in the English language
· Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
· Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
· Must also possess and utilize effective listening skills
G2 Benefits:
· Healthcare
· PTO Paid Time Off Benefits
· Company Matched 401k Options
· Employee Discount Program
· Employee Assistance Program
G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.
EOE/M/F/D/V/SO
This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.
Company DescriptionG2 Secure Staff, LLC has over 11,000 aviation service professionals in over 88 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We’re proud of our diverse culture and strive to provide the safest working environment possible.Company DescriptionG2 Secure Staff, LLC has over 11,000 aviation service professionals in over 88 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We’re proud of our diverse culture and strive to provide the safest working environment possible.We have other current jobs related to this field that you can find below
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