WFH Customer Service Rep | South Phoenix, AZ

2 weeks ago


Phoenix, United States CornerStone Staffing Full time
Job DescriptionJob Description

CornerStone Staffing is hiring for a Customer Service Representative for an established insurance company

 

Job Title: Customer Service Representative *English/Spanish

 

Location: Phoenix, AZ 85044 **WFH after 2 months training

 

Pay: $16.00/hourly for bilingual OR $15/hourly for non-bilingual

 

Job Duties:

  • Responsible for answering incoming calls regarding insurance processing, billing, underwriting questions and claims first notice of loss

  • Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls

  • Make continual real-time decisions while always looking out for the best interest of the company, agent and insured

 

Ideal Candidate:

  • Bilingual in both English and Spanish preferred

  • Experience with a high call volume, preferably related to insurance

  • Self-motivated, able to work well with average supervision

  • Prioritize work in a fast-paced environment where priorities constantly change

  • Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able to resolve problems in real time

  • Experience with Microsoft Word, Excel, Lotus Notes, AS400, OnBase systems preferred

  • Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and ShoreTel phone system preferred

  • 30 WPM typing speed

 

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

 

To Apply for this Job: Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 144431

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter LINK TO SCHEDULE: snshqsc.co/yneXRQ

 

#ZIP

#CB

Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunityCompany DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
\r
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity

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