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eCommerce Account Supervisor

3 months ago

Warren, United States G-TECH Services Full time $30 - $36
Job DescriptionJob Description

Onsite in Warren 1 day/week

Will be supporting dealerships on the west coast, so will be working PST hours

 

This group manages the online store that is the mechanism for dealers to order accessories from distributors and manage those orders. The team is responsible for helping dealers with anything related to ecommerce, example – issues with the e-store, orders, payments, etc. This individual will be responsible for any support the dealership needs.

Responsibilities:

• Liaison between Dealers and the DSP team
• Perform program enrollments with dealers
• Provide dealers support on the DSP platform and program
• Lead training initiatives with the dealers
• Level 2 escalation point for consumer call center

Requirements:

Customer Service experience required

Bachelor's degree preferred

Project management experience preferred

Ideal candidate has worked with dealers in a customer service capacity

 

Company DescriptionG-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals We are large enough to make a difference and small enough to genuinely care about each and every one of our employees
We work with the best of the best Join us todayCompany DescriptionG-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals We are large enough to make a difference and small enough to genuinely care about each and every one of our employees\r
We work with the best of the best Join us today