Housing Navigator/Case Manager

1 week ago

Oakland, United States Lao Family Community Development, Inc. Full time
Job DescriptionJob Description

Lao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarters office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse array of workforce, education, and human service that directly support predominantly low-income US-born high barrier families and individuals, refugees, immigrants, transitional-age youth, seniors, and other special populations such as individuals with disabilities.


Job Summary: LFCD is looking for a candidate to provide housing support services to the re-entry population including community outreach efforts to form community collaborations, promote the understating of the program, and build relationships with funders and partners to increase the number of referrals to the program. The candidate will work closely with onsite operational staff to provide ancillary services as needed. The position duties include; outreach recruitment for potential landlords and preparing tenants to place in subsidized housing, case management, providing ongoing support to these individuals, and follow-up and retention services. This position will directly report to the Program Coordinator.

Roles and Responsibilities:

  • Conduct all program’s intake eligibilities, and verification, obtain all required documents, orientation, assessments, workshops, and peer support coach
  • Build confidence, readiness, and emotional health of participants to address barriers towards stabilizing life and work situations
  • Create individual personal goal plans, housing plans, savings plans; conduct one-on-one or group peer support coaching, and financial coaching; assist participants in reaching their personal goals, saving goals, and moving from transitional housing to permanent housing
  • Assist clients with providing resources and referral assistance including mental health counseling, substance abuse counseling, legal assistance, and social adjustment assistance
  • Establish and maintain relationships with other service providers including banks, credit unions, OHA, landlords, and other housing program providers
  • Create and manage landlords’ directory for affordable permanent housing placement and support CARE Campus residents with their needs.
  • Recruit, interview, and negotiate with landlords to assist clients find permanent, affordable housing
  • Provide landlords orientations on the project value, goals with target population profile, written agreements, and other technical supports to cultivate, build trust, and maintain business relationships with funders, subcontractor partners, landlords, and other community service providers
  • Maintain all programs related documents for monitoring and compliance with federal, state, and local regulations under the project’s requirements
  • Represent LFCD at local collaborative community meetings, attend all the required training, housing-related meetings, or conferences as assigned
  • Attend monthly meetings as needed, participate in “Client Resource Forums”, Housing fair and visiting to County jail for recruitment
  • Maintain case records, statistics, and services records for program reports
  • Perform tracking of participants’ attendance, input data, daily log, standard case management, and job activities into database system for record-keeping, and provide a follow-up service till successfully existed from the program
  • Other duties as assigned

Requirements and Qualifications:

  • A Bachelor’s degree or equivalent in a related field preferred; must have a minimum of 2 years of experience in housing assistance in serving for reentry, homeless, and low-income populations.
  • Self-starter, ability to work with minimal supervision, and experience working with multiple barriers and reentry population
  • Good written and oral communication skills. Good organizational skills, accuracy for detail, and ability to multi-task. Good analytic skills, critical thinking skills, ability to create accurate and insightful data outcomes and evaluation, strong Excel, word, and PowerPoint presentation.
  • Proven track record in the ability to manage and ability to work independently.
  • Ability to work late or weekends as needed for activities related to the program.
  • Must have a valid California Driver's License, clean DMV record, and proof of current auto insurance and registration; must pass a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; move objects up to 25 lbs.


Compensation: Hourly based on experience and education, along with a comprehensive benefits package including health plan/vision, dental, paid vacations, holidays, sick leave, and employer-contributed pension/group life insurance.


To Apply: Please submit your cover letter and resume. This position is open until filled and may be closed at any time.


Lao Family Community Development Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age (over 40), disability status, protected veteran status, or any other characteristic protected by law. LFCD is compliant with the Fair Chance to Compete for Jobs Act of 2019 and the Americans with Disabilities Act of 1990 (ADA).

  • Case Manager III

    3 days ago

    Oakland, United States LifeLong Medical Care Full time

    Case Manager III (Supportive Housing Program - Housing Navigation) Job Locations US-CA-Oakland ID 2024-5723 Overview The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach,...

  • Case Manager III

    1 day ago

    Oakland, United States LifeLong Medical Care Full time

    Case Manager III (Supportive Housing Program - Housing Navigation)Job Locations US-CA-OaklandID 2024-5723OverviewThe Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in...

  • Housing Navigator

    4 weeks ago

    Oakland, United States Lao Family Community Development, Inc. Full time

    Job DescriptionJob DescriptionLao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarter office is in Oakland,...

  • Housing Navigator/Case Manager

    3 weeks ago

    Oakland, United States Lao Family Community Development, Inc. Full time

    Job DescriptionJob DescriptionLao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarters office is in Oakland,...

  • Housing Navigator/Case Manager

    3 days ago

    Oakland, United States Lao Family Community Development, Inc. Full time

    Job DescriptionJob DescriptionLao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarters office is in Oakland,...

  • Case Manager III

    3 weeks ago

    Oakland, United States LifeLong Medical Care Full time

    Overview: The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and...

  • Yhdp Housing Navigator

    6 days ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIA JOB DESCRIPTION**:YHDP Housing Navigator **: Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our communities is a state-wide effort to align...

  • YHDP Housing Navigator

    4 weeks ago

    Oakland, United States Covenant House California Full time

    Job DescriptionJob DescriptionCOVENANT HOUSE CALIFORNIAJOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY:Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our...

  • YHDP Housing Navigator

    1 month ago

    Oakland, United States Covenant House California Full time

    Job DescriptionJob DescriptionCOVENANT HOUSE CALIFORNIAJOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY:Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our...

  • YHDP Housing Navigator

    2 weeks ago

    Oakland, United States Covenant House California Full time

    Job DescriptionJob DescriptionCOVENANT HOUSE CALIFORNIAJOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY:Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our...

  • YHDP Housing Navigator

    4 weeks ago

    Oakland, United States Covenant House California Full time

    Job DescriptionJob DescriptionCOVENANT HOUSE CALIFORNIAJOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY:Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our...

  • YHDP Housing Navigator

    2 days ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIA JOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY: Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our communities is a state-wide...

  • YHDP Housing Navigator

    1 day ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIA JOB DESCRIPTION: YHDP Housing Navigator POSITION SUMMARY: Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community through the Program. This new partnership in each of our communities is a state-wide...

  • Case Manager Iii

    2 weeks ago

    Oakland, United States LifeLong Medical Care Full time

    Overview: The **Case Manager III** (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and...

  • Rapid Re-housing Case Manager

    6 days ago

    Oakland, United States Covenant House California Full time

    **COVENANT HOUSE CALIFORNIA** **Job Description: Rapid-ReHousing Case Manager** **As our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.** ***:Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision of program development,...

  • Rapid Re-Housing Case Manager

    4 weeks ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIAJob Description: Rapid-ReHousing Case ManagerAs our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.POSITION SUMMARY: Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision of program development,...

  • Rapid Re-Housing Case Manager

    1 month ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIAJob Description: Rapid-ReHousing Case ManagerAs our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.POSITION SUMMARY: Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision of program development,...

  • Rapid Re-Housing Case Manager

    1 month ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIAJob Description: Rapid-ReHousing Case ManagerAs our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.POSITION SUMMARY: Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision of program development,...

  • Rapid Re-Housing Case Manager

    4 weeks ago

    Oakland, United States Covenant House California Full time

    COVENANT HOUSE CALIFORNIAJob Description: Rapid-ReHousing Case ManagerAs our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.POSITION SUMMARY: Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision of program development,...

  • Rapid Re-Housing Case Manager

    1 month ago

    Oakland, United States Covenant House California Full time

    Job DescriptionJob DescriptionCOVENANT HOUSE CALIFORNIAJob Description: Rapid-ReHousing Case ManagerAs our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.POSITION SUMMARY: Under the supervision of the Director of Transitional Living Programs, the RRH Case Manager is responsible for provision...