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Case Manager
3 months ago
PURPOSE OF POSITION
The Case Manager will conduct intake interviews, care plan development, care coordination, referral services, care coordination, health education, and social services navigation to members within the HASA program. The Case Manager will act as an intermediary between providers and members – serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher, and more.
RESPONSIBILITIES: The major responsibility of this position includes, but are not limited to:
- Completes initial assessment as needed and reassessments of all assigned residents in a timely manner in-order to develop individualized treatment goals for each person.
- Establishes treatment goals and objectives with residents as part of the interdisciplinary team.
- Provides case management services including but not limited to weekly and monthly progress summaries, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, and referrals.
- Ensure timely submission of clinical documentations to care organizations for uninterrupted services.
- Maintain documentation and update care plans at specific time intervals or as needed.
- Accompanies residents to HIV primary care and supportive service appointments as needed.
- Create progress notes documentation and service coding according to program Scope of Services with established deadlines.
- Understands and educates clients on chronic medical conditions, including HIV, mental health, substance use, diabetes, asthma, hypertension, heart disease and hepatitis diseases.
- Collect biomedical, psychosocial, and award letters on a quarterly basis.
- Conduct monthly in-person wellness checks.
- Facilitate monthly support groups.
- Participate in performance improvement activities utilizing principles to support and improve resident care.
- Keep current with literature regarding changing practices, interventions, and best practice.
- Communicate accurately and appropriately (responding to emails in a timely manner).
- Collect and submit all rental and electric bills monthly.
- Performs other duties, consistent with the goals and objectives of the program, as directed by the Program Manager.
- High School Diploma; Associates Degree preferred
- Minimum one (1) year of similar work experience, facilitating groups case management or housing experience.
- Previous work experience providing case management to PLWHA.
- Outstanding communication (written and verbal), advocacy, and interpersonal skills.
- Knowledge of citywide resources and referral processes for PLWHA
- Proficient with Microsoft Office Suite and related program software.
- Ability to effectively communicate with individuals served, management & other stakeholders.
- Must be Bilingual in French/Haitian-Creole and English. Spanish is a plus
- The base pay range for this position is $23-27 per hour. *
- Group Life, AD&D, Disability, Hospital Cash Insurance, Paid Family Leave, EAP
- Additional Voluntary Benefits: 403b (tax-sheltered annuity retirement plan), Life, Disability, Hospital Cash
- Generous PTO (vacation, sick, personal, bereavement)
- PSLF (Public Service Loan Forgiveness) Qualified Employer
- Career growth opportunities
** Current as of the time of this posting, however benefits may be changed or removed at any time
Worksite: Louverture Residence, Brooklyn, NY 11213
Exempt ☐ Non-Exempt ☒
Responsible to: Program Manager
Unit/Department: Supportive Housing/HASA
Title of People reporting to this position: None
Probationary Period: 3 months
Last Reviewed: 8/2024
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions.
