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Landscape Maintenance Account Manager

2 months ago

Wilmington, United States Edge Landscaping Full time
Job DescriptionJob DescriptionSalary:

Maintenance Account Manager

 

Edge Landscaping is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

Client Service and Retention

  • Drive customer satisfaction and retention by understanding the individual needs of our customers
  • Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
  • Promote high standards for customer service, safety, and Edge’s culture and core values in a positive team environment
  • Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
  • Maintain Edge’s Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
  • Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

Operations


  • Assisting in overall leadership of the branch
  • Maintaining satisfactory accounts receivable levels
  • Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information
  • Work with the Business Developers to identify new business opportunities by cultivating and maintaining business relationships with existing customers

Compensation and Benefits

  • Competitive Salary based on experience
  • Company truck/phone and computer
  • Medical, Dental, Vision, and Life Insurance options
  • Paid Holidays and Vacation