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Install Technician

2 months ago

Marietta, United States Guild Garage Group Full time $50,000 - $90,000
Job DescriptionJob Description

Do you love to work with people, enjoy problem solving, passionate and thrive working in an environment where you can support your community and neighbors?

Opening doors to your dream career

We’re seeking a positive, personable garage door technicians and installers for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started

All Four Seasons Garage Doors part of the Guild Family is part of a group of prior family owned and operated businesses. We strive to give our customers the best experience when performing garage door installations, garage door maintenance, and replacing garage door openers. We serve Indianapolis and the surrounding metro area with residential, commercial, and industrial garage door services.

We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. This role is based on piece work pay, however the majority of our technicians can make anywhere between $40k to over $100k annually.

The position is based out of our Nashville office at 531 Veritas Street. While the office is in Nashville, we are looking for team members in the outer areas of Lebanon, Hendersonville and Mt. Juliet areas as well.

Responsibilities:

  • Mechanical aptitude
  • Saturday availability a must
  • Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team.
  • Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community.
  • Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency.
  • Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards.
  • Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations.
  • Maintain a positive, empathetic and professional attitude toward customers and employees at all times
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Maintain records of customer interaction, transactions, comments, complaints
  • Seize opportunities to upsell products when they arise
  • Understanding our products/services inside and out
  • Communicate and coordinate with colleagues as necessary
  • Perform other duties as assigned

Skills/Qualifications:

  • Valid license and clean MVR
  • Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment)
  • Ability to lift 75 plus pounds, climb a ladder and use basic hand tools
  • Familiar with OSHA safety rules and best practices
  • Excellent customer service, and organizational skills
  • Ability to understand root causes of technical situations
  • Strong verbal communication skills along with active listening
  • Experience with Service Titan a plus
  • Ability to use tablets for paperwork
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

What we have to offer you

  • Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
  • Company Vehicle
  • Employee Discount
  • Employee Referral
  • Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

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