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Systems Analyst

3 months ago


Atlanta, United States Summit Full time
Job DescriptionJob Description

We are seeking a Systems Analyst to join our team You will be processing inbound tickets from our valued customers and assisting them by leveraging various virtualization solutions.

Responsibilities:

  • Analyze range of Windows Server-related problems
  • Understand user requirements and procedures
  • Review computer system capabilities, workflow, and scheduling limitations
  • Troubleshooting, diagnosing, and resolving customer requests.
  • Consult with managers to receive new training and problematic tickets.
  • Professionally engage customers and their requests.
  • Openly collaborate with team members in an open forum environment.

Qualifications:

  • Previous experience in IT, computer science, or other related fields
  • Knowledge of TCP/IP and routing
  • Ability to evaluate software systems
  • Strong problem-solving and critical-thinking skills.
  • Ability to learn new technologies quickly