Tech Support Specialist
3 weeks ago
Our client is a technology-driven, electronics manufacturing company in the rapidly evolving security access and access control industry. We are looking for a Tech Support Specialist that is dedicated and self-starter with an interest in a long-term career.
Below are the job duties and responsibility:
- Failure Diagnostic, Troubleshooting, and Repair/Replacement of Faulty Components in Access Control/ Gate Entry systems and circuits.
- Troubleshoot product and provide Technical Support over the phone.
- Troubleshooting through diagnostic tools.
- Diagnose & Repair incoming RMA Service.
- Follow drawings, diagrams, samples, or written or verbal instructions.
- Mount components such as transistors, diodes, resistors, and integrated circuits onto printed circuit boards.
- Solder, bolt, or press-fit the components into place.
- Prior industry experience preferred.
Requirements
- Electronic Repair background
- Technical Support background
Preferred for this position, but not necessary:
- Digital electronic background
- Computer systems background
- Access Control/Gate Entry industry background
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