Service Writer

Job DescriptionJob Description

Job Description Summary

- Greets customers in polite, professional and accommodating manner.
- Accurately and efficiently analyze all systems and components of equipment in the commercial cleaning, restoration and surface-prep industries and generate a clear and legible work order.
- Proactively calls customers on a daily basis to discuss equipment repair and maintenance needs and set appointments that maintain a full service schedule.
- Efficiently manage shop work flow, customer communications, internal store communications, employee efficiency and work quality and all related paperwork.
- Meet or exceed service department quality and productivity goals.
- Responsibly maintains accurate and adequate stocking levels.
- Delivers parts to local vendors as needed

 

Qualifications:

- Maintain a well-organized, clean and professional work area.
- Ability to properly delegate.
- Follow company policies and procedures at all times.
- Must be dependable and punctual.
- Occasional over time work is required.
- Ability to lift 50+ lbs. on a regular basis.
- Excellent written and oral communication skills.
- Professional appearance and demeanor.
- Good computer skills, familiar with Microsoft Suite.

Company DescriptionAramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and educationCompany DescriptionAramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education

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