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Medical Front Office Receptionist

2 months ago

Spring, United States Renrmn Enterprises LLC Full time
Job DescriptionJob DescriptionMedical Receptionist Skills / Qualifications:

  • Multi-tasking
  • Flexibility
  • Telephone skills
  • Customer service
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus
  • EClinical Works-PLUS 
  • 3 year medical office experience-Must 

Medical Receptionist Job Responsibilities:

  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Posts payments in the computer system and generates the appropriate patient receipts.
  • Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
 Education:
High school diploma or equivalent.