Customer Service Representative

1 week ago


Las Vegas, United States Chung Insurance Agency Inc. Full time
Job DescriptionJob Description

BE ON THE FRONTLINE OF HELPING OTHERS.

Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance independent contractor agent may be the career for you

Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
  • Ability to resolve complex customer issues
  • Excellent communication skills written, verbal, and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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