Dispatcher

4 months ago

Elyria, United States Lifecare Ambulance Inc. Full time
Job DescriptionJob Description

We are currently looking for a full-time day shift dispatcher and a full-time afternoon/evening dispatcher. Come here and do more


Essential Functions:

  • Receives and dispatches emergent and non-emergent calls for the EMS system
  • Records, documents, and reviews dispatched calls and radio traffic for quality assurance
  • Participates in dispatcher meetings and training as required on a recurring basis
  • Maintains and keeps an up-to-date equipment inventory of all physical property as it pertains to the dispatch operation
  • Performs daily operation and required data maintenance of the Computer Aided Dispatch service, radio, recorder, and other dispatch systems
  • Performs related work as required.

Knowledge, Skills and Abilities:

  • Use logic and demonstrate well-developed phone, in-person, and written communication skills
  • Monitor/assess performance of self to make improvements
  • Demonstrate excellence in critical thinking, communication, and conflict resolution

Education and Experience

  • Experience in the field of EMS or public safety, preferred
  • Two years’ experience in two-way radio systems, preferred
  • Experience as an EMT or Paramedic, preferred
  • Experience in a call center, preferred
  • High school graduate or diploma

Physical and Mental Requirements:

  • Ability to sit for extended periods with occasional standing
  • Ability to write, talk, and hear with moderate ambient noise
  • Memorization/concentration, learning/knowledge retention, preparing/analyzing data, use of interfaced communication devices (phones, computers, radios, etc), emotional and behavioral self-regulation, interacting with others, high stress situations
  • Able to lift up to 50lbs



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