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Data Entry Operator

4 months ago

Greenwood, United States sgsconsulting Full time
Job DescriptionJob Description

Job Title: Data Entry Operator - Customer Service Administrator (E-Commerce)

Location - 100% Remote (EST Coast)

Pay - $22/hour on W2

The Digital Commerce organization at Client Capsule & Health Ingredients (CHI) is driving a digital transformation and is seeking a talented Digital Customer Service Administrator to support digital applications and tools. This role is remote with flexible working hours, however, our ideal candidate will be located on the East coast.

The Digital Customer Service Administrator will support customer service and data management activities for e-commerce, digital applications, and tools. This role will be a cross-functional partner for IT, marketing, customer service, sales, and customers. Self-motivated candidates must be able to work independently, providing excellent customer service with a high attention to detail and data management.

Key responsibilities:
Act as customer service administrator for digital applications
• Facilitate registration and onboarding of new users requesting access to digital applications
• Monitor and respond to email correspondence from internal and external users to ensure successful usage of digital applications
• Provide troubleshooting support and quality customer service with users via email
Support data entry and administration within digital applications
• Support data entry and data management activities across platforms and tools
• Support data hygiene activities
• Support data updates within digital applications

Key requirements:
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Experience with Microsoft Outlook and Office applications
• Experience with customer service
• Experience with data entry
• Experience with Salesforce, Adobe products, and SAP preferred but not required

 

Company DescriptionSoftware Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.Company DescriptionSoftware Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r
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SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r
\r
SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.