Mortgage Clerk

Job DescriptionJob Description

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Senior Mortgage Clerk issues appraisal/contractor payments on liquidation appraisal orders, processes mortgage loss mitigation servicing, possess knowledge of the Debt Collection Improvement Act of 1996 transaction processing, provides Guaranteed Loan Support services, provides Customer Service support, supports the Mortgage Origination/Underwriting Auditor, and uses discretion and confidentiality in fulfilling the requirements of this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

Procures information from Insurance Companies via Telephone.

Processes tasks in LoanServ.

Updates insurance information in LoanServ.

Issues payments to insurance companies.

Works & imports correspondence in the Electronic Customer File.

Prepares & documents global system notes in Sagent.

Researches accounts and provide resolution.

Reviews and processes Debt Settlement packet.

Sends debt settlement application.

Processes charge off and debt cancellations.

Processes Skip trace information.

Indexes signed Ream agreements.

Responsible for SFH-Guaranteed Loan Program support.

Processes loss claims according to SFG-GLP regulations, policies and procedures.

Performs account research and provides detailed analysis and advice to management and customers.

Provides Lender/Servicer customer service support regarding account via email and phone.

Provides loss claim related assistance on projects to support the SFH-GLP and the SFH Claims Branch.

 

EDUCATION/EXPERIENCE

Bachelor's degree and a minimum of three (3) years’ relevant experience, or equivalent combination of education/ experience.

CERTIFICATES/LICENSES/REGISTRATION

Must be able to pass a customer background check for access to facilities, equipment and property. This Homeland Security Investigation requires U.S. Citizenship or Permanent Resident (Green Card) status. 

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES
Possesses knowledge of the Debt Collection Improvement Act of 1996 transaction processing.
Excellent verbal and written communications skills.
Excellent customer service skills with ability to represent company in a positive and competent manner.
Solid organization skills relevant to carrying out day-to-day responsibilities with ability to manage multiple priorities.
Extremely detail-oriented with ability to quickly grasp business needs and issues.

CNI offers a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• 401(k)
• STD/LTD/AD&D
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Training and Development Opportunities

Company DescriptionChickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business for both the federal government and commercial enterprises. Chickasaw Federal serves as the government contracting arm of Chickasaw Nation Industries, while our Filtration, Manufacturing, Network Services, and Research, Development, Test and Evaluation lines of business serve commercial enterprises.

With approximately 1,800 employees and operations in over 40 states, as well as 5+ OCONUS locations scattered throughout the Caribbean, European, African, and Pacific regions, CNI supports a diverse culture that offers innovative approaches and customer-centered proven solutions. When you join us at CNI, you’ll be part of a team that contributes directly to supporting the economic development within the Chickasaw Nation community. A portion of our profits goes towards education, health care, nutrition services, housing programs, legal services, elder and child care, and community support programs designed specifically for Chickasaw citizens. Successful economic development is an integral part of the Chickasaw Nation’s operations.

If you’re looking for an opportunity to make a difference while enjoying a fulfilling career with an organization full of happy, enthusiastic over-achievers, you’ll enjoy your career with CNI Come join us today and serve a purpose bigger than yourself.Company DescriptionChickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business for both the federal government and commercial enterprises. Chickasaw Federal serves as the government contracting arm of Chickasaw Nation Industries, while our Filtration, Manufacturing, Network Services, and Research, Development, Test and Evaluation lines of business serve commercial enterprises.\r
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With approximately 1,800 employees and operations in over 40 states, as well as 5+ OCONUS locations scattered throughout the Caribbean, European, African, and Pacific regions, CNI supports a diverse culture that offers innovative approaches and customer-centered proven solutions. When you join us at CNI, you’ll be part of a team that contributes directly to supporting the economic development within the Chickasaw Nation community. A portion of our profits goes towards education, health care, nutrition services, housing programs, legal services, elder and child care, and community support programs designed specifically for Chickasaw citizens. Successful economic development is an integral part of the Chickasaw Nation’s operations.\r
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If you’re looking for an opportunity to make a difference while enjoying a fulfilling career with an organization full of happy, enthusiastic over-achievers, you’ll enjoy your career with CNI Come join us today and serve a purpose bigger than yourself.

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