Onboarding Specialist
4 weeks ago
Astoria, United States
Equiliem
Full time
Job DescriptionJob DescriptionPosition Summary
The candidate will work to promote, educate, and sign up the taxi and black car drivers interested in joining Client.
What You Will Be Doing:
- On-sight driver education will be your main focus
- In this role, you will own the on-sight driver sign-up process and play a key role in successfully getting drivers down the funnel through to active drivers
- Generating daily reports on activity, driver feedback, and location scouting.
- Daily liaison between drivers and managers.
- Assess sign-up performance through observation and measurement, and suggest corrective actions as needed
- Understand the entire end-to-end process, introducing tooling and implementing processes that remove points of friction and streamline the supply acquisition process
Requirements:
- Fluent in English, a plus if bi-lingual Spanish
- Able to work M-F, can be flexible to work weekends
- Can communicate with our team and drivers well
- Organized and methodical
- Previous sales or promotional experience is a bonus
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