Body Shop Parts Person and Assistant Estimator
1 month ago
The Goodwin Motor Group has been servicing Midcoast and southern Maine for almost 90 years. Our employment teams are talented and focused and our customer base is vast and loyal. Goodwin's Collision is the primary Body shop for all our new car dealerships in Maine. Goodwin Chevrolet Mazda, Goodwin's Volvo, Land Rover Scarborough, and Goodwin Chevrolet Buick. We also work directly with every insurance company operating in the state of Maine, repairing and refinishing our customer's vehicles throughout the state. The estimating and repair process we set is the lifeblood of our success. All collision repair tasks start with an accurate estimate. The accurate estimate, the insurance requirement process, and the customer handling are all essential to complete customer satisfaction.
What We Offer:
- Health/Dental & Vision Insurance
- 401(k) Retirement Plan with 3% contribution from Company
- Paid Time Off and Paid Holidays
- Company Paid Short-Term Disability and Life Insurance
- Employee Purchasing Programs
- Career Advancement Opportunities
Job Duties Include:
- Participate in developing a proper repair plan for each vehicle.
- Prepare estimates in accordance with Insurance partner and company guidelines.
- Maintain and execute a timely schedule before, during, and after completion of repairs.
- Communicate supplements to customers and insurance companies on the same business day as written.
- Handle parts order requests via telephone, e-mail or in-person.
- Advise customers on related parts.
- Ensure that inventory control practices are followed.
- Ensure customers cars are kept clean and tidy to improve customer happiness
Job Requirements:
- Previous estimator experience helpful.
- Automotive Parts Experience is a plus.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Positive and friendly attitude.
- Excellent oral and written communication skills
- Ability to work in a fast-paced environment
- Math, reading, and software skills
- Ability to learn new technology, repair and service procedures and specifications
- Valid driver’s license and clean driving record
Goodwin Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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