Director of Pharmacy

Essential Duties and

Responsibilities

The Director of Pharmacy provides leadership and oversight for all aspects of the FQHC 340B pharmacy operations, including clinical pharmacy services, planned pharmacy development, and quality systems and standards that support the safe delivery of pharmaceutical care in accordance with applicable state and federal laws.

DESCRIPTION OF PRIMARY RESPONSIBILITIES:

1. Responsible for overall operational management of pharmacy service line within the organization necessary to provide effective and accessible quality healthcare.

1. Ensures that effective systems are in place to support the delivery of pharmacy operations and services across the organization.
2. Remains current on local and national pharmacy trends, and applies best practices to the pharmacy service line work processes.
3. Develops and fosters effective collaboration between departments and clinic sites to ensure an integrated approach to providing pharmacy services, and fulfilling FQHC’ goals and objectives.
4. Effectively reports pharmacy service line activities and information to the FQHC members of Senior Management Staff, as appropriate.
5. Reviews pharmacy performance against operating plans and standards. Provides reports to subordinates to interpret results and make necessary plan revisions.
6. Ensures the delivery of safe, effective and accountable pharmacy operational and distribution services to ensure the connected experience of pharmaceutical care and medication integrity is consistent with the mission of FQHC,
7. Maintains knowledge of current pharmacy requirements of federal, state and local policies and procedures regarding migrant and community health programs.

1. Responsible for oversight of pharmacy departmental and service line financial budgets, targets, and measures.

1. Develops, implements, and monitors pharmacy service line budget(s) by analyzing financial impact of changes in pharmacy operational activities, and forecasts actual revenue/expenditures versus approved budget.
2. Develops cost/benefit analyses of new pharmacy services and equipment to maximize patient revenues.
3. Assists in the development of and implementation of the annual budget to produce budgeted operational results.
4. Reviews and approves cost control reports, cost estimates, facilities and staffing requirements.
5. Provides accurate reporting relative to sales, cost of goods, dispensing fees, margin, and other relevant financial measures for all pharmacy related programs. Provides requested financial reports within specified deadlines.
6. Monitors trends and assists in the improvement of pharmacy services by analyzing operating procedures and recommending cost-effective solutions and/or revenue enhancing opportunities.

1. Responsible for facilitating strategic goals that expand organizational market share and the scope of pharmacy services provided to patients.

1. Assumes leadership responsibility for the development and expansion of pharmacy services, including clinical pharmacy services and pharmacy residency programs.
2. Reviews and make recommendations to FQHC leadership on pharmacy contracting and other 340B opportunities and strategies while assessing impact from a financial, clinical and operational perspective. Responsible for reviewing and analyzing current, past and new business opportunities for compliance and cost savings potential.
3. Leads the assessment & implementation of contract and 340B pharmacy opportunities which may include the implementation or revision of all contract and 340B pharmacy programs. Reviews current and prospective vendors for tools, technology, and design that will best service the compliance requirements of the 340B program.
4. Serves as the liaison between wholesale distributors, contract pharmacies, manufacturers, legal counsel, prime vendor, supply chain, HRSA/OPAIS, pharmacy leadership, FQHC leadership and others as relates to the operation and management of pharmacy business.
5. Serves as primary contact for contract pharmacies, wholesale distributors and 340B software vendors to manage and oversee compliance with contractual terms and conditions.

1. Responsible for initiating and evaluating quality measures and compliance activities aimed towards achieving pharmacy excellence.

1. Design, develop, implement and review pharmacy service line policies and procedures as they relate to clinical pharmacy standards, quality assurance, risk management, accreditation, and regulatory and compliance requirements.
2. Works collaboratively with all levels of management, providers, clinical, and support staff to actively facilitate pharmacy performance improvement activities.
3. Participate in the system-wide planning and integration efforts related to compliance and operations for 340B pharmacy across multiple FQHC facilities.
4. Remains current on evolving 340B program requirements and pharmacy industry standards.
5. Serves as a 340B subject matter expert including OPAIS recertification, compliance, policies and procedures, and pharmacy operational issues.
6. Ensures ongoing compliance of the 340B program, in conjunction with FQHC leadership, ensuring each FQHC site is ‘audit ready’ for HRSA, manufacturer, and internal audits and regulatory reviews.
7. Responsible for effectively leading, developing, implementing and maintaining a level of training and understanding of the 340B program for FQHC staff.
8. Provides staff education to increase awareness of and compliance with topics pertaining to pharmacy services and the requirements of the 340B program.

Description of Primary Attributes:

1. Ability to maintain effective working relationships with patients, visitors, support staff, provider staff, and leadership to ensure appropriate provision of 340B pharmacy services
2. Ability to handle stressful situations, make critical decisions, and the capacity to function independently,
3. Understands the relationship between clinic and pharmacy functions and related departmental interactions.
4. Knowledge of process improvement models to guide and direct pharmacy quality improvement activities.
5. Knowledge of applicable pharmacy state and federal regulations, patient safety, risk management, accreditation compliance standards, and activities to maintain compliance with HRSA 340B Program requirements.
6. Manages and supervises pharmacy staff and relates well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with at-risk, culturally diverse populations.
7. Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources.
8. Reads and interprets financial statements, develops and nurtures vendor relationships for purchasing optimization.
9. Builds a positive work environment by working cooperatively within the organization through teamwork, interpersonal skills, and personal improvement/initiative.
10. Must Adhere to Noble Community Clinics policies and procedures
11. Regular and Reliable Attendance
12. Other duties as assigned

Min. Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position requires an individual, who has the ability to work independently, is able to work under pressure, is analytical and has excellent problem-solving skills. The ability to respect the confidentiality of patient information while performing job duties. Ability to establish and maintain effective working relationships with patients, employees and public.

Education/Experience Requirements

Professional and Technical Knowledge:

1. BS or PharmD degree from an accredited school of pharmacy
2. Wisconsin pharmacist licensure in good standing or willingness to obtain WI licensure
3. Completion of PGY-1 clinical pharmacy residency program.
4. Minimum 5 years (within the last 5 years) of progressively responsible experience in leadership of a complex pharmacy operation, including management of 340B pharmacy.

1. Experience must include responsibility for pharmacy operations, clinical pharmacy programs, and staff management.

Technical Skills:

1. Demonstrated financial management skills, including pharmacy fiscal practices, and the ability to develop effective structures for 340b contracted pharmacy financial arrangements.
2. Ability to use various computer systems and applications; including spreadsheets, database management.
3. Demonstrated ability in developing and successfully implementing business and strategic plans

Language Skills

Bilingual (Spanish) Preferred. Ability to read & interpret documents, reports & correspondence. Ability to speak effectively before groups and/or individuals. Working Knowledge of MS Office.