Deposit Operations Specialist

1 week ago

Dubuque, United States Capra Bank Full time
Job DescriptionJob DescriptionSalary:

Are you ready to join a company that was voted one of The Best Places to Work in Dubuque and dive into the heart of banking? We are seeking a dynamic Deposit Operations Specialist who thrives in a fast-paced environment and is passionate about making a tangible impact every day…ALWAYS ELEVATING


At Capra Bank, we believe in empowering our employees to push boundaries and redefine what’s possible in the banking sector.  As a Deposit Operations Specialist, you’ll be at the forefront of our daily operations, ensuring the accuracy and efficiency of our deposit services. Your work will directly influence the financial experiences of our clients, from the individuals to corporations, making you an essential part of their success and ours.


Join us and become a part of a team where innovation meets tradition, and where your dedication to excellence is not just appreciated-it’s celebrated


Duties & Tasks (include but not limited to):

  • Provide support for internal and external customers on complex daily digital banking services (online/mobile banking, bill pay, external transfers, Zelle, eStatements, etc.)
  • Work with external vendors to resolve customer issues and inquiries.
  • ACH, Wire, and Item & Exception Processing
  • Work with the team to build library of process documentation, procedures and tools while identifying opportunities to improve, simplify and make processes more efficient.

Required skills:

  • Knowledge of the Funds and Files Transfer Services and Operating Rules
  • Strong working knowledge of various bank regulations
  • Strong written and verbal communication skills
  • Strong computer skills a must, including proficiency in Microsoft Office products, including Word and Excel. Must be able to work effectively in Internet browser-based systems
  • Strong time management skills and the ability to prioritize multiple tasks
  • Reliability, flexibility, professional etiquette and sound judgement are important
  • Team player with proven ability to work cooperatively but also assume administrative responsibilities

Qualifications:

  • 3-5 years Deposit Operations experience required with an emphasis on electronic-based financial service preferred. Experience with the Fiserv Premier Core preferred
  • Accredited ACH Professional preferred

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