Mechanical Technician
3 weeks ago
Position Overview:
The Mechanical Technician is responsible for providing on-site technical support and training on all BOWE product lines. The technician is the customer contact on all hardware and software related problems. The technician is responsible for diagnosing and troubleshooting mechanical, hardware, software, and system failures in a timely manner, while following Company’s procedures for proper repair and escalation.
Essential Job Functions:
- Primary responsibility is to minimize customer downtime by troubleshooting and repairing all mechanical, electrical and software issues on all BOWE products or 3rd party equipment.
- Maintains customer equipment by conducting routine maintenance and performing regular preventative maintenance (PM) on all equipment while following Company’s procedures for proper repair and escalation
- Keeping accurate track of on-site equipment parts inventory, scheduling and timely ordering parts for site replenishment
- Identify, analyze, and repair product failures, order replacement parts as required
- Assist customer with daily operation and operator duties
- Provide technical product training and basic user functionality training to customer when required
- Escalate technical issues to the Site Lead, Technical Lead as well as Site Manager
- Provide product feedback/customer suggestions to Site Lead, Technical Lead, and Site Manager
- Creates and analyzes various dashboard reports, parts usage reports and site history to ensure maximum customer uptime, adheres to the best practices as defined by organization.
- Expands technical knowledge by assessing job skills; identifying training requirements and attend training classes when available.
- Perform off – hour duties if the need arises due to customer schedule
- Fosters positive customer relations by communicating with customers; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, technical lead, and site management.
- Provide weekly feedback about site performance and site issues and maintain site performance reporting according to specified guidelines.
- Provides direct support to customers and Böwe service personnel on all Böwe products; guides and supports other customer service engineers; provides training on Böwe products to the customer.
- Assist the senior level technicians with new product installation and field conversions or modifications by installing, performing system evaluations and machine validation.
- Assists the senior level technicians on product changes or prototypes by analyzing the reliability, functionality, and serviceability of equipment during initial customer installation, also makes appropriate recommendations as to the functionality and repair capabilities of existing equipment.
- Other items / duties to jointly be developed when the need arises
- Adhere to all of customer’s policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc.
Qualifications or Skill Required:
- High school graduate, 2-year degree or equivalent experience in advanced mechanical/electronic/software training with 3+ years related industry/equipment experience or equivalent combination of education and experience required.
- Excellent analytical, problem solving, and troubleshooting skills, ability to read and interpret technical drawing and documentation, good project management skills.
- Strong interpersonal/customer relations’ skills, clear verbal and written communications, ability to coordinate with others to accomplish goals.
- Proficiency on PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, etc.
- Possess strong electromechanical skills and problem solving/troubleshooting abilities
- High degree of customer care skills
- Ability to thrive under pressure
- Flexibility to work hourly shifts
-
Service Technician
5 days ago
Madison, United States ALL Family of Companies Full timeDawes Rigging and Crane Rental located in Madison, WI is seeking an Aerial Lift Service Technician & Mechanic. Hands-on experience with aerial lifts and scissor lifts is a big plus but training may be provided to the right individual. This is a full- Service Technician, Service Tech, Technician, Mechanic, Social Services
-
Automotive Mechanic Technician
3 weeks ago
Madison, United States Top Tempo Technical Full timeJob DescriptionJob DescriptionElectric Transit Vehicle/Service Technician – Madison, WIBe part of the advancing innovation and sustainable transit solutions in the dynamic transportation industry! Work as a Service Technician for an international transit manufacturer and parts distributor. This position is responsible for providing electrical expertise...
-
Maintenance Technical-Mechanical-Welding
3 weeks ago
Madison, Wisconsin, United States Alliant Energy Corporation Full timeJob SummaryAre you a technician looking for an opportunity in the energy field? Alliant Energy is currently hiring for a Maintenance Technician-Mechanical-Welding. This position will be located at our Columbia Generating Station, in Pardeeville, WI. We are looking to fill this position at the journey mechanic level.In this role you will perform varied...
-
Maintenance Technical-Mechanical-Welding
3 weeks ago
Madison, United States Alliant Energy Corporation Full timeJob Summary Are you a technician looking for an opportunity in the energy field? Alliant Energy is currently hiring for a Maintenance Technician-Mechanical-Welding. This position will be located at our Columbia Generating Station, in Pardeeville, WI. We are looking to fill this position at the journey mechanic level. In this role you will perform...
-
Maintenance Mechanic/Technician
4 weeks ago
Madison, United States Luxfer Graphic Arts Full timeJob DescriptionJob DescriptionLuxfer Graphic Arts is the Global Leader in Magnesium Plate and Sheet Technology. We are a manufacturer and supplier of Graphic Arts products, as well as a manufacturer of magnesium sheets and plates. As such, the company has two clear personas; it is a product supplier to Graphic Arts market and end users, and it provides...
-
Heavy Equipment Mechanic
4 weeks ago
Madison, United States Path Engineering Full timeJob DescriptionJob Description```RoleAs a Construction Equipment Technician (also known as Heavy Equipment Mechanic, Equipment Repair Specialist), your primary responsibility will be to diagnose repair needs and perform designated repairs on customer or company-owned machines. This includes mechanical, electrical, pneumatic, and hydraulic troubleshooting and...
-
Full Time Mechanic
5 days ago
Madison, United States Trek Bicycle Corporation Full timeTrek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the worlds most complex problems and is committed to breaking down the barriers that preven Mechanic, Maintenance Technician, Transportation, Manufacturing, Automotive, Cycle
-
Technician Manager
3 weeks ago
Madison, United States Royer Corp Full timeJob DescriptionJob DescriptionSalary: We are seeking skilled, professional Technician Manager who will oversee all technical matters companywide and manage our technical support team. All candidates must have mechanical experience & show willingness to learn.
-
Maintenance Mechanic
3 weeks ago
Madison, United States Superior Health Linens Full time $24Superior Health Linens is currently looking to hire a Maintenance Mechanic.Responsibilities:To maintain all production equipment, building, and surrounding areas. Perform all of the preventative maintenance procedures on the production equipment, building, and surrounding area. Troubleshoot and repair machine problems. Clear machine jams.The maintenance...
-
HVAC/R Technician
5 days ago
Madison, United States Ladco Inc. Full timeThe Waldinger Corporation, a growing Mechanical, Electrical, Plumbing, and Sheet Metal industry leader, is adding a HVAC/R Technician to work in the Madison Area! We are looking to hire full-time, experienced Service Technicians to work in the Madison area. We seek individuals who want a career and not just a job! If you want to be part of a company that is...
-
A&P Operations Technician
5 days ago
Madison, United States Vertex Aerospace, LLC Full timeThe A&P Operations Technician is responsible for the repair and overhaul of aviation mechanical components in various production areas, including NDI, Wheels/ Brakes, Blowers/ Motors, Landing Gear/ Components, Sheet Metal, Propeller, and any other ar Operations Technician, Technician, Operations, General Maintenance, Manufacturing, Skills
-
Maintenance Technician
1 week ago
Madison, United States The QTI Group Full timeDirect hire opportunity on 1st shift for a Maintenance Technician! This position is located in the southeast area of Madison at an industry-leading manufacturing company. Great Monday-Friday schedule with minimal weekend work and no on-call time! Full benefits available as well as two weeks of vacation time starting on day one! If you are currently seeking...
-
Printer/copier Service Technician
3 days ago
Madison, United States Impact Networking Full time**Description** Impact is hiring experienced Copier Service Technicians for our Nationally ranked Best and Brightest Workplace! Impact Networking specializes in the service and support of Konica, Kyocera, Ricoh, and Hewlett Packard Multi-Function printing products. We focus exclusively on Digital Equipment and Solutions that position Impact Networking a...
-
Maintenance Technician
5 days ago
Madison, United States Kasai North America, Inc Full timeMaintenance Tech Class A performs various skilled and semi-skilled tasks in repair and maintenance of machinery, buildings and equipment. Maintenance Tech Class A works to involves primary responsibility for proficiency in several trades, with working conditions and the degree of supervision exercised difference according to the location and nature of...
-
Facilities Services Technician
1 week ago
Madison, United States Oakwood Village Full timeBASIC FUNCTIONAM Shift Monday-Friday, 8:00AM - 4:30PMThe Facilities Services Technician position is responsible performing routine building maintenance tasks. Includes but not limited to tasks in the areas of building and equipment repairs, painting, carpentry; electrical; heating, ventilation, air conditioning, and plumbing.The ideal candidate possesses...
-
Maintenance Technician Grade 8
4 weeks ago
Madison, IN 47250, United States Dover Full timeDover - Manuf. & Operations [Field Technician / Maintenance Mechanic] As a Maintenance Technician at Dover, you'll: Perform a variety of work in the general maintenance and repair of equipment and facilities, to include plumbing and HVAC; Install, troubleshoot, repair, and maintain complex mechanical equipment and distribution systems; Troubleshoot equipment...
-
Senior Maintenance Technician
5 days ago
Madison, United States UW Health Partners Full timeWork Schedule: 100% FTE, day/evening shift. Monday - Friday 6:00AM - 2:30PM with on-call rotation. You will work at East Madison Hospital and Eastpark Medical Center in Madison, WI. Hours may vary based on the operational needs of the department. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Senior Maintenance...
-
Maintenance Technician
3 weeks ago
Madison, Wisconsin, United States Village Green Full timeJob Description The Maintenance Technician w/HVAC responsibilities will include: Timely completion of work orders and special projects Responds to all service requests and on-call emergencies as directed by the Property Manager and Service Manager, must be completed in a timely and professional manner Assists in maintaining and repairing...
-
Maintenance Technician
3 weeks ago
Madison, United States Kasai North America, Inc Full timeJob DescriptionJob DescriptionMaintenance Tech Class A performs various skilled and semi-skilled tasks in repair and maintenance of machinery, buildings and equipment. Maintenance Tech Class A works to involves primary responsibility for proficiency in several trades, with working conditions and the degree of supervision exercised difference according to the...
-
Facilities Services Technician
2 weeks ago
Madison, United States Oakwood Village Univ Woods Homes, Inc. Full timeJob DescriptionJob DescriptionBASIC FUNCTIONAM Shift Monday-Friday, 8:00AM - 4:30PMThe Facilities Services Technician position is responsible performing routine building maintenance tasks. Includes but not limited to tasks in the areas of building and equipment repairs, painting, carpentry; electrical; heating, ventilation, air conditioning, and plumbing....