![Jupiter Security Consultants Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Position Responsibilities/Duties/Functions/Tasks
- Input customer information into a technology software with attention to detail
- Support customer requests and quick turnaround times
- Support various customer problems, and formulate plans of resolution
- Proactively look for a way to improve processes, operations, and the customer experience
- Document incidents thoroughly and accurately
Position Qualifications
- Willingness to learn new applications
- Attention to detail
- Strong verbal, writing, and troubleshooting skills
- High level of customer service and communication skills
- Strong hands-on experience and knowledge of Windows 10
- Strong hands-on experience and knowledge of workgroups and small office networks
- Able to quickly adapt to new workflows and projects
- Customer service experience
- Language requirements, English, Bi Lingual a Plus
Position Requirements
- Ability to commute to office location for each shift
- Flexible Hours
- Weekends a MUST
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