Order Entry Specialist

4 weeks ago

Ocoee, United States TEAK ISLE INC Full time
Job DescriptionJob Description

JOB FUNCTIONS: Provides administrative support to Order Entry/customer service department and sales team, including incoming calls, customer order data entry, and various office functions.

ESSENTIAL FUNCTIONS:

  • Receives incoming telephone calls or emails from customers relating to orders and products.
  • Answers incoming calls.
  • Answers customer questions regarding products and shipping.
  • Process orders received over the phone and internet.
  • Investigates and communicates customer issues.

ADDITIONAL RESPONSIBILITIES:

  • Exceptional customer service skills.
  • Able to handle phone system with a clear and welcoming voice.
  • Must be an energetic, enthusiastic, and detailed oriented person able to handle multiple tasks in a fast-paced environment.
  • Maintain cooperative and effective working relationships with individuals at all levels.
  • Performs other duties as assigned.

QUALIFICATION:

  • Manufacturing environment experience preferred.
  • Must be computer literate and highly accurate.
  • Must be highly proficient with Excel.
  • Ability to deal effectively with people.
  • Must be able to read, write, and communicate fluently in English.

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