Customer Service Collections Agent

2 weeks ago

Melville, United States Sunrise Credit Services Full time
Job DescriptionJob Description

Are you looking for a flexible work schedule? Are you looking for a steady source of income? Come work with us at the Sunrise Family of Companies Join our team of talented collections representatives and get a sense of fulfillment as you help people resolve their financial issues.

Choose a schedule that works for you We have shift flexibility, including morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday – this means you can work some hours in the morning, take care of home or family errands during the afternoon, and then work the rest of your hours at night You can work your schedule in our Melville office or choose a hybrid schedule that allows you to work some of your shifts from home

How you will be paid for your valuable time:

Full Time is $630 per week base salary + Monthly and Yearly bonuses, Contest incentives and prizes every month

Full Time Bilingual Spanish Speakers earn $665 per week base salary +Monthly and Yearly bonuses, Contest incentives and prizes every month

  • Weekly pay. Pay day is every Friday
  • You will receive a minimum of 4 pay increase reviews in your first year with us

No experience is necessary.

You will start out in our new hire training class. Training is paid. We will prepare you for the common issues customers are facing, and we will teach you how to help them get through it Our goal is to help our customers resolve their accounts as soon as possible while maintaining a high level of respect and professionalism.

*** Working on the job ***

After you graduate from new hire training you will be placed on a team where you will get lots of support. Your managers, trainers and teammates will all work with you and help you to become successful. We ONLY promote from within.

This position can open a lot of doors for those who take it. And we want to be there to help you open those doors when opportunity comes knocking.

*** Skills of a successful Sunriser ***

  • Great communication skills.
  • Ability to be on the phone for long periods of time.
  • Committed to providing quality customer service on every call. Someone who is a critical thinker, and uses good judgment to find creative solutions to customer issues.
  • Reliable. Someone we can depend on. Being a dependable person will help make you successful here.
  • Self-motivated and goal-oriented.
  • Detail oriented. Likes challenges
  • Can be persuasive.
  • You can adapt to change quickly and efficiently.
Company DescriptionSunrise Credit Services, Inc. was started by the Doane family in 1974, and we remain proudly family-owned and operated to this day.
We strive every day to be the most professional, compliant and customer service-oriented accounts receivable management agency in the United States, and it all starts with our people. From our family owners and executive team to our newest hires, our personnel are our greatest asset. We’ve always believed, “If you build your people, they’ll build your business.”

Sunrise has grown significantly in our 50 years of operation. Our growth as a company is a direct result of our employees’ growth as dedicated professionals. We have some of the longest-tenured and most-experienced staff in the industry.
The hands-on leadership and values-oriented management style of the Doane family has firmly established a culture with high standards for performance and an unequivocal commitment to integrity.
Our executive-level team and managers bring deep experience and a passion for the industry. Our EVP-level executives average more than 30 years in the industry, our AVP and VP-level execs average 20 years, our Group Managers average 15 years and our Unit Managers average at least 5 years.
Furthermore, we fast-track our new hires to expert status through their training at the Sunrise Family of Companies University (SFCU).Company DescriptionSunrise Credit Services, Inc. was started by the Doane family in 1974, and we remain proudly family-owned and operated to this day.\r
We strive every day to be the most professional, compliant and customer service-oriented accounts receivable management agency in the United States, and it all starts with our people. From our family owners and executive team to our newest hires, our personnel are our greatest asset. We’ve always believed, “If you build your people, they’ll build your business.”\r
\r
Sunrise has grown significantly in our 50 years of operation. Our growth as a company is a direct result of our employees’ growth as dedicated professionals. We have some of the longest-tenured and most-experienced staff in the industry.\r
The hands-on leadership and values-oriented management style of the Doane family has firmly established a culture with high standards for performance and an unequivocal commitment to integrity.\r
Our executive-level team and managers bring deep experience and a passion for the industry. Our EVP-level executives average more than 30 years in the industry, our AVP and VP-level execs average 20 years, our Group Managers average 15 years and our Unit Managers average at least 5 years.\r
Furthermore, we fast-track our new hires to expert status through their training at the Sunrise Family of Companies University (SFCU).

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