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Program Administrator, Intensive Tutoring
2 months ago
Job Summary
The Program Administrator provides administrative leadership for the Center for Education and Empowerment. Assist with the successful facilitation of Education and Empowerment Programming.
Duties and Responsibilities
Provides administrative leadership relating to CEE’s function with duties to include, at a minimum, the following:
- Timely and accurately enters, updates, tracks and maintains participant data (including case notes) in all required databases.
- Assists with and purchases for programmatic needs.
- Performs quality checks on participant files and system data for reporting and monitoring purposes.
- Composes and produces communications and form documents for the CEE (utilizing not only software such as the Microsoft Office Suite but also social media outlets e.g. Facebook and Twitter etc.).
- Maintains an accurate filing system of participant information.
- Handles all meeting details such as preparing and distributing notices, agendas, minutes, etc. Also responsible for meeting room requests and setup.
- Assists with the preparation of departmental reports.
- Coordinates all details associated with various CEE mailings (including bulk mail).
- Assists in developing, updating, and distributing the CEE “Calendar of Events” regarding monthly, quarterly, and annual special events, and other important dates.
- Oversees successful facilitation of Education and Empowerment Programming.
- Coordinates recruitment and marketing mailings.
- Trip Planning
- Responds to potential participant inquiries.
- Provides follow-up to potential and existing participants as necessary.
- Schedules participants for orientations, aids with the program facilitation, helps create lesson plans, makes resource connections.
- May conduct programming in the absence of the Program Lead
- Maintains shared filing system
- Assists in planning and carrying out the activities related to various CEE programs.
- Assists with outreach and recruitment events. Presents program services information at community events.
- Coordinates and handles the planning of internal/external events.
- Attends community and/or partner meetings to discuss the program for recruitment purposes.
- Assists with drafting and organizing departmental strategies, policies, and procedures.
- Chaperon CEE trips.
- Extremely strong data entry and/or keying ability.
- Proficiency in Google Suites, and database management experience (e.g. SalesForce) preferred.
- Strong communication (written and oral) and analytical skills.
- Ability to present information concisely and effectively, both verbally and in writing
- Excellent intergenerational, interpersonal skills
- Demonstrated ability to prioritize a wide range of duties and responsibilities, organize tasks, and remain flexible to changing and multiple requests.
- Inquisitive, self-starter, with the ability to work independently, with multiple internal stakeholders and flexible in a high-pressure environment
- Demonstrated ability to produce under tight deadlines and evolve under changing work conditions as is often the case in federal advocacy work.
- A good sense of humor, demonstrated ability to collaborate, and willingness to work with a team, and across the organization.
- Demonstrated ability to convey ideas and positions to diverse groups – externally to technical and non-technical audiences at various levels (e.g., partners, states, federal government), and internally with peers – both orally and in writing.
- Experience with layout and design software or other publications software is a plus.
- Must be able to maintain the confidentiality of records.
- Must be highly motivated, goal-oriented, and must possess a valid driver’s license and willing to use their own automobile for travel.
- Must be consistently punctual in attendance;
- Willing to undergo a background check, in accordance with local law/regulations;
- A valid driver’s license and reliable transportation are required.
- Valid proof of full COVID-19 vaccination, preferred.
Education and/or Experience
- Bachelor’s Degree in Social Work, Education or a related field.
- A minimum of three years of experience in an administrative position (where data entry was a key component), preferably in a not-for-profit office.
- Master’s Degree in Social Work, Education, or related field preferred.
Work Environment
In this position, the workweek is Monday through Friday, with evenings and weekends. The incumbent should expect to spend time in a comfortable indoor office environment. Much of the incumbent’s time will be spent at a computer using Google Suite Software, Zoom, and on the phone. Some local and statewide travel is common to meet with strategic partners and potential customers. As such, a valid driver’s license, insurance, and reliable transportation is required. Reimbursable mileage does not include commuting to and from work.
OUR PURPOSE
For 100 years the Louisville Urban League has been this community’s go-to designation for job training and placement, neighborhood development and revitalization, family financial literacy, preparing youth for college and career readiness, and now solutions to bridging the gap in health disparities.
OUR IMPACT
Each day the team at the Louisville Urban League works with individuals and families towards long-term financial stability and security; and does so with great skill, concern, and passion. Over the past year, more than 5000 people in our city have benefitted from programs or services administered by our staff and partners in the areas of jobs, justice, education, health and housing.