Client Success Rep

4 weeks ago


Texarkana, United States Vertical Alliance Group Inc Full time
Job DescriptionJob Description

Vertical Alliance Group, Inc. is looking for Client Success Representatives who have strong communication and relationship-building skills, are organized with excellent time management skills, and have incoming/outgoing telephone experience with computer knowledge.

Our Client Success Representatives can effectively evaluate client needs, resolve client issues/concerns efficiently, and negotiate renewal contracts.

Vertical Alliance Group is a well-established company, in business since 1999, with headquarters located in the Texarkana area. The position is full-time, Monday – Friday, 8am – 5pm.

What we are looking for:

  • Outstanding customer service skills
  • Ability to communicate in written or oral form
  • Excellent time management skills
  • Ability to resolve client issues/concerns in a timely manner
  • Working knowledge of computers and programs such as Microsoft Office, Excel, Outlook PowerPoint

What we offer:

  • $14/hr plus commission
  • Assigned client base (familiarity with the same companies)
  • A company with a “We Care” value
  • Build a solid career
  • Room for advancement

What we prefer:

  • Associates or Bachelor’s degree or equivalent in work experience
  • 1 – 2 years’ experience in client service
  • Salesforce or other Customer Relationship Management program experience is highly beneficial
  • Sales experience a plus

Benefits:

  • Health/Dental/Vision insurance
  • Retirement plan with match
  • Paid time off
  • Paid holidays

Vertical Alliance Group is an equal opportunity employer and utilizes E-Verify for new hires.


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