Patient Coordinator
3 weeks ago
- Primarily responsible for processing patients in the office, including scheduling appointments in multiple therapy types, greeting patients, answering phones, general office tasks, and processing transactions.
- Work also involves collecting payments, updating patient records, and handling the processing of these files between other offices and hospitals.
- Distribute to patients resources and relay current and previous recommendations made by the doctor.
- Communicates daily schedule changes, patient and other provider communications, and documentation to the doctor.
- Assist patients with HBOT (Hyperbaric Oxygen Therapy) and Infrared Sauna Therapy appointments.
- Help prepare and process patient lab work.
- Manage and update clinic inventory (labs and supplements).
- Qualifications:
- Excellent people skills
- Strong organizational and time management skills
- Proficient in Windows, Microsoft Word, Excel
- Preferred prior experience with patient/provider interaction, medical/health care office, and scheduling
- Participates in goal setting and assisting in the development of action plans and timelines for completion for better office success.
- Ensures that the office and other communicators comply with all HIPAA regulations.
- Basic office cleaning/maintenance: vacuuming, dusting, sanitizing surfaces, watering plants, etc.
- Protects self, doctor, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases.
- Manage the patient lab results process.
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