Customer Service Ambassador
3 weeks ago
PLEASE NOTE: This is a 4 day contract for the dates 5/6 - 5/9. Shift times are listed below in the description
Must-haves
- 1 year customer service experience
- Excellent and clear written and verbal communication
- Vibrant customer service personality
- Availability all shifts during the week
Plusses:
- Experience working convention type events highly preferred
- Experience using an iPad
Day-to-Day:
Insight Global’s client is a leading and growing transportation provider offering comprehensive, reliable services tailored to the unique needs of their clients, primarily for major sporting events, conventions and tourist events. The role of the bus ambassador is to act as a friendly greeter and guide to all attendees from their hotel to the busses for transportation to the convention center. The ambassador will greet attendees in their hotel lobby, accompany them to the busses and record how many passengers are on each bus before departure. The ideal candidate has a warm and inviting nature and a background in the customer service industry.
Essential Functions & Responsibilities:
- Escorting event attendees from the hotel to their bus for transportation to the convention center
- Utilizing iPad to track number of attendees per bus for accurate record keeping
- Ability to stand for long periods of time/majority of shift
- Ability to work all shift times and dates:
- Monday 6am – 8pm, Tuesday 5am – 11am, Wednesday 6am – 11am, Thursday 6am – 2pm
Candidates will be given a polo shirt (standard fit) at the beginning of the week to wear as a uniform through the duration of the event. Other uniform notes are as follows:
- Event polo provided before the event
- Black or Khaki pants or shorts
- NO JEANS, ATHLETIC CLOTHING, SWEATS, JOGGERS, etc.
- Shorts must be at fingertip length
- Comfortable and presentable/stylish shoes, as long periods of standing will be required
- Event vest depending on assignment
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