Current jobs related to Bilingual Customer Service Representative/ Call Center - Orange - Cogent Infotech Corporation

  • Call Center Representative

    4 months ago

    Orange, United States Planned Parenthood of Orange & San Bernardino Counties Full time

    Encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists. As first point of contact for PPOSBC patients, must be courteous and professional at all times. Answer telephone calls efficiently a Call Center, Representative, Spanish, Bilingual, Diversity, Education, Patient

  • Bilingual Call Center Representative

    3 months ago

    Orange Park, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic...

  • Bilingual Call Center Representative

    3 weeks ago

    Orange Park, United States ValorVIP Full time

    POSITION OVERVIEW: BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic...

  • Call Center Representative

    3 months ago

    Orange, United States Planned Parenthood Full time

    Overview:PPOSBC has a full-time opportunity for a Call Center Representative- Bilingual Spanish  in Orange, CA.  Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the call center appointment line...

  • Call Center Representative

    3 months ago

    Orange, United States Planned Parenthood Full time $41,354 - $45,326

    Overview:PPOSBC has a full-time opportunity for a Call Center Representative- Bilingual Spanish  in Orange, CA.  Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the call center appointment line...

  • Bilingual Call Center Representative

    3 months ago

    Orange Park, United States MCI Careers Full time

    LOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...

  • Bilingual Call Center Representative

    3 weeks ago

    Orange Park, United States MCI Careers Full time

    LOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...

  • Bilingual Call Center Representative

    1 week ago

    Orange Park, United States MCI Careers Full time

    LOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...

  • Customer Service Representative Sr

    1 week ago

    Orange, United States Infojini Full time

    Seeking a highly motivated an experienced TEMP - Customer Service Representative Sr (Bilingual Required) to join our team. The Customer Service Representative Sr (CSR Sr) will serve as a senior point of contact for members and providers and will assist them with questions and/or complaints related to the plan services and will provide information regarding...

  • Call Center Representative

    2 days ago

    Orange, United States Orange Admin Full time

    PPOSBC has a full-time opportunity for a Call Center Representative in Orange, CA.  Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the call center appointment line and making patient...

  • Call Center Representative

    4 weeks ago

    Orange, United States Planned Parenthood of Orange and San Bernardino Counties Full time

    Additional Comp Info: salary based on experience. Overview: PPOSBC has a full-time opportunity for a Call Center Representative in Orange, CA. Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the...

  • CSR - Customer Service Representative/Call Center

    2 months ago

    Orange, United States Kinetic Personnel Group Full time

    Job DescriptionJob DescriptionKinetic Personnel Group is currently recruiting for multiple Call Center Representatives for a Public Health Plan (government entity). This position will be based in Orange County. This is a 6-month contract assignment.The Call Center Rep is the first line of contact for Health Plan members and providers. The incumbent will...

  • Bilingual Customer Service Representative

    2 months ago

    Orange Park, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with...

  • Call Center Representative

    1 week ago

    Orange, United States Orange Admin Full time

    PPOSBC has a Per Diem opportunity for a Call Center Representative in Orange, CA. Schedule: Mon-Fri (8:30am-5:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the call center appointment line and making patient appointments in the practice management system. At PPOSBC,...

  • Bilingual Customer Service Representative

    2 months ago

    Orange Park, United States MCI Careers Full time

    LOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...

  • Bilingual Customer Service Representative

    3 weeks ago

    Orange Park, United States MCI Careers Full time

    LOCATION: Orange Park, FL JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION...

  • Bilingual Customer Service Representative

    3 months ago

    Orange Park, United States Valor Intelligent Processing Full time

    POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist...

  • Customer Service Representative

    2 weeks ago

    Orange, United States Precise Personnel, LLC. Full time $18 - $19

    Job DescriptionJob DescriptionWe are currently looking for a Entry Level Customer Service Representative in the City of Orange.This position is a Temporary to Permanent Position with our client located in the city of Orange.Job SummaryThe Customer Service Representative is responsible for fostering and enhancing strong relationships with customers. This role...

  • Remote Customer Service Representative

    2 months ago

    Orange, United States VIMO INC Full time

    Job DetailsJob Location Orange, VA - Orange, VA Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we...

  • Call Center Representative

    2 weeks ago

    Orange, United States Planned Parenthood of Orange and San Bernardino Counties Full time

    Additional Comp Info: Salary based on experience. Overview: PPOSBC has a part-time opportunity for a Call Center Representative in Orange, CA. Schedule: Mon-Fri (8:30am-5:00pm) & every other Sat or Sun (7:30am-4:00pm). The purpose of this position is to provide excellent customer service to both external and internal clients, by answering calls from the...

Bilingual Customer Service Representative/ Call Center

1 month ago

Orange, United States Cogent Infotech Corporation Full time
Job DescriptionJob Description

Title: Bilingual Customer Service Representative/ Call Center
Duration: 6 months Contract
Location: Orange CA 92868
ONSITE


Job Description :
Responsibilities :

  • 95% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
  • Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
  • Coordinates specialized processes for the program.
  • Answers all questions and interprets policies and regulations.
  • Develops materials, prepares and coordinates data for reports.
  • Ensures processes are accurate and compliant with the regulatory requirements by maintaining and documenting process workflows, desktop procedures and policies.
  • Represents the program on projects and acts a liaison within or outside.
  • Facilitates communication on specialized topics. Prepares reports and creates reporting tools.
  • Acts as liaison between Enrollment and other Customer Service staff. Conducts quality assurance audits.
  • Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
  • Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
  • Coordinates specialized processes for the program.
  • Answers all questions and interprets policies and regulations.
  • Develops materials, prepares and coordinates data for reports.
  • Ensures processes are accurate and compliant with the regulatory requirements by maintaining and documenting process workflows, desktop procedures and policies.
  • Represents the program on projects and acts a liaison within or outside.
  • Facilitates communication on specialized topics.
  • Prepares reports and creates reporting tools.
  • Acts as liaison between Enrollment and other Customer Service staff.
  • Conducts quality assurance audits.
  • 5% - Completes other projects and duties as assigned to ensure operations and department business needs are successful.

Minimum Qualifications :

  • High School diploma or equivalent required.
  • 1 year of experience in eligibility and/or reconciliation required.
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications :

  • Health insurance background (Medicare), as well as previous experience interacting with regulatory agencies, including the Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC).
  • Experience with practices related to Medicare.
  • Bilingual in English and in one of client's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).

Note
This position offers the opportunity to work in a dynamic and supportive environment. Cogent Infotech is an equal opportunity employer, fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, age, sex, pregnancy, genetic information, sexual orientation, gender identity, military status, citizenship, or any other characteristic protected by applicable law.

 

Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.