CSR Bilingual

2 weeks ago


California City, United States Leoforce Full time $22
Job DescriptionJob Description

Title: Bilingual Healthcare Customer Service Representative

Location: Remotely in California

Rate: $22.65/Hr.

 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, You’ll

·       Answer incoming communications from customers

·       Conduct research to provide answers for customers to resolve their issues.

 

What You Bring to the Role

·       Bilingual in English and Laotian

·       6 months or more of customer services experience

·       High school diploma or equivalent

·       Recognize, apply and explain your product or service knowledge

·       Computer experience

·       High speed internet connection (>25mbps).

 

What You Can Expect

·       Supportive of your career and professional development

·       An inclusive culture and community minded organization where giving back is encouraged

·       A global team of curious lifelong learners guided by our company values

·       Base wage starting at $22.65 plus performance bonus opportunities

·       And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.


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