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Customer Service Representative
3 months ago
At KOBOLD, we’re the partner of choice to help people measure what matters to them. We develop and manufacture instruments to measure flow, pressure, level and temperature.
With an unparalleled breadth of solutions spanning more than 300 product lines, we've become synonymous with superior quality and technological advancement in sensor and control instrumentation—offering one of the broadest lines of sensors, switches and transmitters in the industry.
KOBOLD has historically set the bar for innovation and excellence, helping to shape the field of industrial instrumentation into what it is today.
This is where YOU come in.
Why You’ll Love Coming to Work:
Our Customer Service Representative is an onsite role in Robinson Township, and we would love for you to explore the opportunity to help us provide exceptional customer service because at KOBOLD, every customer matters.
As you continue to progress with your client service career and get to know KOBOLD from top to bottom (pricing, lead times, basic product and processes) - you will provide customer quotes, verify lead times, handle general customer inquiries, update the CRM, etc.).
With your communication skills and ability to establish customer rapport, you will shine as you utilize your attention to detail and collaboration talent with your Kobold team. Providing optimum support and solutions both internally and externally is our common goal.
What You’re Excited to Bring to KOBOLD:
You're service-oriented, crafting success through your adaptability and initiative. You thrive in a role where relationship building, collaborating on solutions, and maximizing customer relationships are part of your DNA.
Your business acumen is your superpower, enabling you to understand and passionately champion our innovative suite of industrial instrumentation products. A working knowledge of Microsoft Office Suite is desired, along with a minimum of one year’s experience in a customer service environment, manufacturing is a plus.
Beyond your resume, and above all else, we value accountability and bringing your best every single day. We hope you do too
Location:
On-site. You’re based in Pittsburgh, PA or close to our office in the Robinson Township area. Typical hours are Monday thru Friday 8am to 4:30.
Join Us:
The Customer Service Representative is a key player for our customer success, start to finish. If this sounds like you and you’re ready to step into a role where every customer interaction counts, we invite you to apply and become an integral part of our team