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Customer Service Representative II

3 months ago

Kennewick, United States 3 Rivers Financial Group Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative II to join our team You will be responsible for supporting our Operations Manager as well as general client service requests.

Responsibilities:

  • Handle customer inquiries and provide follow ups
  • Document and update customer records based on interactions
  • Filing out client account paperwork, filing documents, and aiding in preparing review summaries

​Qualifications:

  • Previous experience in customer service, office work, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask - self-starter
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Knowledgeable in ALL Microsoft programs

NOTE: There is a 90-day trial period BEFORE a permanent employment contract will be offered

Company Descriptionvisit our website (www.3riversfinancial.com) to learn more about us, our story, and our owner.Company Descriptionvisit our website (www.3riversfinancial.com) to learn more about us, our story, and our owner.