Field Technician
4 weeks ago
We are seeking a highly skilled and motivated Field Technician to join the water utility. Position duties include service taps on water mains, water main leak repairs, and new installations, meter maintenance and installation, water disconnects, and routine maintenance. You will be responsible for providing on-site technical support to our customers, as well as performing troubleshooting, repairs, and installations of our water services.
This position is located in Bakewell, TN and you must be able to commute to our office at 405 Retro Hughes Road, Bakewell, TN.
Responsibilities
- Troubleshoot, repair, and install our meters, water lines, and water leaks
- Respond to customer inquiries promptly
- Maintain accurate records and documentation of customer service and repair activities
- Ensure that all customer service and repair work is performed per utility policies and procedures
- Identify and resolve issues quickly and efficiently
Qualifications
- High school diploma or equivalent
- Valid driver's license and a clean driving record
- A minimum of 1 of field technical support experience
- Excellent problem-solving, communication, and customer service skills
- Able to work independently and manage multiple tasks simultaneously
Company DescriptionWith a customer base of over 2,500 customers, we serve Hamilton County. Our goal is to provide you with quality utility services at the most economical cost.Company DescriptionWith a customer base of over 2,500 customers, we serve Hamilton County. Our goal is to provide you with quality utility services at the most economical cost.
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